This paper introduces a Patron Counting and Analysis (PCA) system that leverages Wi-Fi-connection data to monitor space utilization and analyze visitor patterns in academic libraries. The PCA system offers real-time crowding information to the public and a comprehensive visitor analysis dashboard for library administrators. The system's…

Proper planning and assessment surveys of projects for academic library Web sites will not always be predictive of real world use, no matter how many responses they might receive. In this case, multiple-phase development, librarian focus groups, and patron surveys performed before implementation of such a project inaccurately overrated utility and…

Using Ehrenberg's application of mathematical models to the analysis and prediction of repeated buying patterns of consumers, this study focuses on the concept of library use as a form of consumer behavior. The following hypotheses were tested: designated library user groups will tend to exhibit stable behavioral patterns with respect to the…

Reports results of a study that used an online survey, focus groups, and logs of telnet connections to examine Internet use when accessed through the University of Toronto Library (Canada). Discusses needs of Internet users and reveals patterns of Internet use. An appendix contains the online survey. (JMV)

This research project investigated the information seeking behavior of Syracuse University doctoral students in six disciplines--economics, English, geology, history, philosophy, and physics. Questionnaires distributed to 112 students elicited data from 69 respondents (61.6%) on their educational environment, search strategies, selection of…

Information and Library Services at the University of Maryland University College conducted a needs assessment survey to examine trends in student use of library resources, services, and instruction in order to understand how student usage patterns, needs, and preferences have changed as well as stayed the same. Findings followed national trends…

Library staff at State University of New York at Albany surveyed 96 patrons in a 2-month period regarding their Internet usage. Gender, college status, and prior experience were sources of differences in searching and browsing behavior and in attitudes toward Internet usefulness. Libraries should actively create new Internet access points and…