Librarians seek opportunities to improve outreach to faculty and promote shared interests in information literacy. A comprehensive review of syllabi for all undergraduate courses offered during one academic term examined course-level learning outcomes and graded assignments to see how well they aligned with the five Association of College and…

Measuring quality of service in academic libraries traditionally includes quantifiable data such as collection size, staff counts, circulation numbers, reference service statistics, qualitative analyses of customer satisfaction, shelving accuracy, and building comfort. In the libraries of the third millennium, virtual worlds, Web content and…

A selection of recent scholarly and general works of interest to reference librarians in academic libraries. (Author/AP)

Categorizes and compares sample of public and academic library reference questions. (KP)

This set of materials on computerized bibliographic search services in academic and research libraries includes policy and procedure statements on online information retrieval services at the University of Houston, Colorado State University, Duke University, Temple University, Emory University, and Yale, among others; a position description for…

An analysis of body movements of individuals at reference and circulation public service points in four academic libraries indicated that both receptive and nonreceptive nonverbal behaviors were used by all levels of library employees, and these behaviors influenced patron interaction. (Author/LS)

Included in this collection of papers from the Louisiana Library Association's Academic Section 1982 Micro Symposium are (1) an overview of the history and changing role of academic libraries by Jane P. Kleiner; (2) "Afro-American Literature and the Contemporary Publishing Industry," a paper by Dorothy Davis which discusses the present state of…

This document applies theories of participatory management to a proposal for a model that uses a team approach to staffing university library reference centers. In particular, the Ward Edwards Library at Central Missouri State University is examined in terms of the advantages and disadvantages of its current approach. Special attention is given to…

The purpose of the project described in this paper was to gather information about online/CD-ROM database systems that would be useful in improving the services offered at the University of Findlay, a small private liberal arts college in northwestern Ohio. A survey was sent to 67 libraries serving colleges similar in size which included questions…

The "College and University Libraries" machine-readable data file (MRDF) is one component of the larger "Higher Education General Information Survey" (HEGIS). It contains data on the characteristics and activities of approximately 3,000 academic libraries associated with most of the institutions of higher education in the…