Investigates the relationship between users' information-seeking goals and their information-seeking behaviors; focuses on specifying hierarchical levels of user goals. Forty users from academic, public, and special libraries participated. Analysis illustrates how changes in "interactive intentions" are related to information-seeking…

As elementary and secondary schools increase computer training for their students, computer literacy is advancing to a higher level of proficiency for these students. As they make use of academic and public libraries, students will expect high performance computer service and have challenging requirements of that service. Libraries must develop…

Describes a study that analyzed the differences between 1,133 public and technical services positions described in job advertisements in 1988. Content analysis was used to determine differences in the levels of computer skills, foreign-language requirements, previous work experience, education requirements, and minimum salary offered. (20…