Sometimes users need to be asked if they need help. This is difficult with online users, because in-person cues cannot be used to engage when the users need assistance. Proactive chat widgets help to solve this problem as the chat box slides out onto the screen and prompts the user for help. The need for the proactive chat widget was also seen as…

Lists computer programs selected on basis of following criteria: (1) applicability or easy adaptability to academic or research library environment; (2) operative on three microcomputer brands found in academic and research libraries; (3) good or excellent reviews appearing in software magazines; (4) price ranging from $50-$350. Vendor addresses…

Describes use of personal computer connected to large, multilibrary bibliographic system (Illinois' Library Computer System network) to model an analysis of record duplication across entire system. The pilot project, compressed records, the test database utilizing records from four libraries, and the matching scheme are discussed. Five sources are…

These papers discuss various options for a computerized national bibliographic network and highlight the problems and potential of developing such a database. Following a brief explanation of the conference purpose and organization, 10 primary papers are presented: (1) "A Brief Overview of Computerized Library Networking in Canada," by…

The possible uses of excess central processing unit capacity in an integrated academic library automation system discussed in this draft proposal include (1) in-house services such as word processing, electronic mail, management decision support using PERT/CPM techniques, and control of physical plant operation; (2) public services such as the…

Description of how aspects of library automation are dealt with in Norway highlights main centers for library automation (Norsk Senter for Informatik, two universities); Bibsys--integrated library automation system (bibliographic subsystem, circulation subsystem); and Bibnett project (project studying system-to-system communication between…

A description of various activities of the Programmed Learning Committee of the Concordia University Libraries precedes sections on computer assisted instruction (CAI) applications for computer facilities in the library, other computer applications, and space and environment implications of these applications. The first section addresses such…