Data from assessment of library building use can aid in making important decisions, such as where a renovation would be most impactful, in addition to the actual impact of those types of renovations. This article examines space usage data collected at Valdosta State University's Odum Library from 2017 to 2021. Renovations in two key areas occurred…

Academic libraries invest thousands of dollars in assistive technologies (AT) for enhancing the delivery of information services to disabled patrons. However, offering AT might not result in their use by the patrons who need them, thereby leading to a service divide. The analysis of qualitative responses, including more than 1,400 quotations,…

Purpose: The purpose of this paper is to describe how the authors gained a better understanding of the variety of library users' data needs, and how gradually some new data services were established based on current capabilities. Design/methodology/approach: This paper uses a case study of the new data services at the John Cotton Dana Library, at…

This research presents the results of a project that investigated how students use a library developed mobile app to locate books in the library. The study employed a methodology of formative evaluation so that the development of the mobile app would be informed by user preferences for next generation wayfinding systems. A key finding is the…

Proper planning and assessment surveys of projects for academic library Web sites will not always be predictive of real world use, no matter how many responses they might receive. In this case, multiple-phase development, librarian focus groups, and patron surveys performed before implementation of such a project inaccurately overrated utility and…

Sixteen scholarly papers and twenty abstracts comprise the content of the eighteenth annual Brick & Click Libraries Conference, held annually at Northwest Missouri State University in Maryville, Missouri. The proceedings, authored by academic librarians and presented at the conference, portray the contemporary and future face of librarianship.…

In order to get the most from LibQUAL+[TM] qualitative data, libraries must organize and classify the comments of their patrons. The challenge is to do this effectively and efficiently. This article illustrates how researchers at Western Michigan University Libraries utilized ATLAS.ti 5.0 to organize, classify, and consolidate the LibQUAL+[TM]…

The authors describe a collaborative study at two universities, one in Australia and the other in the UK. The main objectives of the study were to gain an understanding of the factors that influence a student's choice of location when using computing facilities, what applications they use, and how adequate various services and facilities provided…

Twenty-one scholarly papers and fourteen abstracts comprise the content of the ninth annual "Brick and Click Libraries Symposium," held annually at Northwest Missouri State University in Maryville, Missouri. The peer-reviewed proceedings, authored by academic librarians and presented at the symposium, portray the contemporary and future…

Discusses problems with patron Internet access in academic libraries and describes a study conducted at Northwestern University (Illinois) that used Internet tracking software to assess user Internet behavior. Topics include Internet use policies; pornography; and loss of control over library services and information content that is provided. (LRW)

Designed to help institutions considering library automation, this report describes the adoption, installation, and use of the Virginia Tech Library System (VTLS) at Ohio University. The report includes information on: (1) a task force created at Ohio University in 1978 to explore an automated circulation system; (2) installation and tape loading…

Reports on a usability evaluation of the wide area networked database used in the library system of the City University of New York (CUNY). Describes use of the Software Usability Measurement Inventory (SUMI) criteria in student surveys and interviews that considered affect, efficiency, learnability, control, and helpfulness. Survey is appended.…

Describes quantitative and qualitative research that investigated students' perceptions of the library service at the University of Sussex (England). Highlights include results of a user survey regarding the reserve collection, user interviews and the software package used to analyze them, and types of student searching. (Author/LRW)

Presents results of a 1984 survey of microcomputer applications, hardware, and software utilization in the libraries of Denmark, Finland, Iceland, Norway, and Sweden. Findings--which are summarized separately for each country as well as for the group--indicate microcomputer uses are neither as sophisticated nor as varied as expected. (MBR)

Describes the results of a survey conducted at the University of Illinois at Chicago that compared faculty use of, preferences for, and satisfaction with two software interfaces for the locally loaded ERIC database. Use of other local online databases was also examined. (Author/LRW)