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Transforming Resource Sharing Services at an Australian Academic Library: The Case of the University of Wollongong
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Daly, Rebecca; Baker, Liz; McIntosh, Lisa – Journal of Access Services, 2014
In 2011 the University of Wollongong Library undertook a significant review of its Resource Sharing services. This was prompted by constraints in the systems supporting this service, changes to the Library's key suppliers, Infotrieve Australia and the British Library Document Supply Service, and the need to deliver effective library services…
Descriptors: Foreign Countries, Academic Libraries, Library Development, Shared Resources and Services
Citation Help in Databases: The More Things Change, the More They Stay the Same
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Van Ullen, Mary; Kessler, Jane – Public Services Quarterly, 2012
In 2005, the authors reviewed citation help in databases and found an error rate of 4.4 errors per citation. This article describes a follow-up study that revealed a modest improvement in the error rate to 3.4 errors per citation, still unacceptably high. The most problematic area was retrieval statements. The authors conclude that librarians…
Descriptors: Statistical Analysis, Databases, Followup Studies, Citation Analysis
Choosing the Right Free IM Providers and Clients for Your Library
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Izenstark, Amanda K. – Public Services Quarterly, 2009
With virtual library services increasing, public services librarians may find themselves with questions such as: What instant messaging services (IM) are available? Which IM service would best suit my patrons' needs? Which IM service best suits my library's technology profile? This column describes the features and functionality of major instant…
Descriptors: Reference Services, Library Services, Computer Software Reviews, Computer Software Evaluation
OPAC: The Next Generation Placing an Encore Front End onto a SirsiDynix ILS
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Marcin, Susan; Morris, Peter – Computers in Libraries, 2008
Over the last few years, there has been a wealth of materials written and presented on next-generation library catalogs. These next-generation interfaces strive to turn "standard" integrated library systems (ILSs) into more nimble and robust search platforms that offer more user-friendly 2.0 enhancements for users. Rather than abandoning…
Descriptors: Academic Libraries, Library Services, Vendors, Online Catalogs
Toward More Critical Reviewing and Analysis of CD-ROM User Software Interfaces.
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Zink, Steven D. – CD-ROM Professional, 1991
Criticizes reviews of library CD-ROM products as being uncritical of the user interface and advocates a more rigorous evaluation, not only to aid potential buyers, but as a way to influence manufacturers. Congressional Information Services' Masterfile 2 is evaluated in the context of Heckel's "Principles of Friendly Software Design." (24…
Descriptors: Academic Libraries, Bibliographic Databases, Computer Software Evaluation, Computer Software Reviews
Bibliographic Displays in OPACs and Web Catalogs: How Well Do They Comply with Display Guidelines?
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Cherry, Joan M. – Information Technology and Libraries, 1998
Evaluation of data from assessments of full bibliographic displays in academic library OPACs (online public access catalogs) and World Wide Web catalogs against a checklist of desirable features found that OPAC displays scored 58% and Web displays scored 60%. Discusses weaknesses, focusing on those found in the majority of the displays…
Descriptors: Academic Libraries, Bibliographic Records, Check Lists, Comparative Analysis