The academic library, given its often privileged position on campus, is the information source that can include directional as well as general campus facts among the myriad of print and e-resources for reference. Also, an academic library's audiences can be quite varied and include prospective students or parents seeking more general knowledge of…

Oakland University (OU) Libraries undertook an assessment of how to leverage its resources to make online tutorials more focused on users' needs. A multi-part assessment process reconsidered Web tutorials offerings through the lenses of faculty and staff feedback, literature review, and an analysis of other universities' online tutorial offerings.…

Discussion of the potential of new developments in information technology for providing access to information highlights the potentials of hypertext and hypermedia technologies. Topics discussed include the interconnectedness of knowledge; skills needed for information handling; cooperative partnerships among professors, librarians, designers, and…

Library intranets require flexibility and efficiency and enhance the internal communication and collaborative nature of creating and organizing the institution's information. At the University of Houston Libraries, the focus was on public services, so little attention was given to the intranet--the tool every department relied on for quick access…

This article presents a case study in user-centered design that explores the needs and preferences of undergraduate users. An analysis of LibQual+ and other user surveys, interviews with public service staff, and a formal American with Disabilities Act accessibility review served as the basis for planning a redesign of the Brown University…

Discusses what a functional chemical information workstation should provide to support the users in an academic library and examines how it can be implemented. Highlights include basic design considerations; natural language interface, including grammar-based, context-based, and statistical methodologies; expert system interface; and programming…

Discusses client-server architecture in dumb terminals, personal computers, local area networks, and graphical user interfaces. Focuses on functions offered by client personal computers: individualized environments; flexibility in running operating systems; advanced operating system features; multiuser environments; and centralized data…

Describes the redesign of a CD-ROM database interface by the Congressional Information Service (CIS) that addressed the needs of novice, casual, and expert searchers in academic libraries. Topics discussed include the user profile, the task profile, redesign goals, interaction style, menu design and implementation, system structure and the search…

The Magazine and Journal Instructional Kit (MAJIK/1) is a HyperCard program delivering basic individualized library instruction. Using a technique derived from naturalistic inquiry, the program's formative evaluation was conducted at the University of Maryland, College Park, with 28 upperclassmen as subjects. They reported little difficulty with…

A study of five Texas academic libraries provided information on OPAC use by Korean college students to assist system managers select OPACs. The study determined that academic level and age influence preference for the type of OPAC system, that more specific search instructions are needed, and that system menus were the most commonly used source…

Describes the Vermont Automated Libraries System and the use of information technology. Topics include rural public library access; software; multitype library cooperation, including public, school, academic, and special libraries; Internet access; government information; public user access; system design; document delivery capabilities; and…