The explosion of Web 2.0 into libraries has left many smaller academic libraries (and other libraries with limited computing resources or support) to work in the cloud using free Web applications. The use of commercial Web hosting is an innovative approach to the problem of inadequate local resources. While the idea of insourcing IT will seem…

This article explains how the document management team (circulation and interlibrary loan) at the University of Maryland University College implemented Microsoft's SharePoint product to create a central hub for online collaboration, communication, and storage. Enhancing the team's efficiency, organization, and cooperation was the primary goal.…

A survey of computer hardware and software access, network familiarity, and systems use was conducted to determine the optimum placement of two newly developed electronic Interlibrary Loan (ILL) forms at the Ohio State University Health Sciences Library. A sample of 205 ILL users were mailed a questionnaire, with a resultant 72% (n=148) response…