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Dysart, Jane I; Jones, Rebecca J. – Computers in Libraries, 1995
Describes steps in renovating information service tools: (1) review why organization exists; (2) refocus direction to keep in step with clients and environment; and (3) redefine client's needs. Old tools (books and journals) can be transformed via technology into new tools (full-text CD-ROM products and online interlibrary loan services). (JMV)
Descriptors: Academic Libraries, Change Strategies, Computer Assisted Instruction, Computer Networks