Over the past decade, the financial crisis has led to reduced government funding for academic libraries in Greece. Now more than ever, it is imperative for library managers to improve their knowledge and understanding of cost behavior, in order to effectively deliver high quality services at decreasing costs. To do so, they need to apply…

This paper introduces a Patron Counting and Analysis (PCA) system that leverages Wi-Fi-connection data to monitor space utilization and analyze visitor patterns in academic libraries. The PCA system offers real-time crowding information to the public and a comprehensive visitor analysis dashboard for library administrators. The system's…

In his article "The McDonaldization of Academic Libraries?" Brian Quinn explores to what extent and to what effect academic libraries have become "McDonaldized," according to the concept developed by sociologist George Ritzer. Quinn identifies a number of ways in which the four dimensions of…

Academic libraries continue to face funding pressures compounded by the need to provide students with access to electronic resources, both in journal and book formats. With space constraints and the need to repurpose library space to other uses, libraries must carefully examine the move to e-only formats for books to determine if the format makes…

As academic libraries around the world face the dual challenges of rising demand but limits on funding, managers look for ways to improve library performance that do not add significantly to the budget. This paper presents a novel relationship between intrapreneurship and Enterprise 2.0 that suggests there are relatively cheap and easy ways to…

This article explores the closing of the Howard Ross Library of Management at McGill University, Montreal, Canada. We hypothesized that closing a branch library would result in a decline in the use of library services. We measured library service using circulation statistics, library instruction workshop statistics, and data from the online survey…

The Gerstein Science Information Centre (Gerstein Library) is one of 40 libraries within the University of Toronto (U of T) and is the largest academic science and health science library in Canada. It offers 109 computers and two networked printers for student, staff, and faculty use. In addition, the library provides patrons' laptops with…

In this paper the author compares the use of digital materials that have been deposited in The Ohio State University (OSU) Knowledge Bank (KB). Comparisons are made for content considered in scope of the university archives and those considered out of scope, for materials originating from different campus sources, and for different types of…

Libraries are an interesting instance of the radical transformations that higher education is experiencing. The neoliberal turn that has led to the commodification of what scholars do--teach and create knowledge--has had a profound effect on the academic library. But the political economy of the transformed library is invisible to many if not most…

This study categorizes 6959 reference desk transactions to determine how many of the queries require the attention of a librarian. Results indicate that 89% could likely be answered by non-librarians. From the results of this and other studies, the author explores the cost-effectiveness of staffing a traditional reference desk with librarians.…

This essay relates Howard R. Bowen's revenue theory of cost and Laws of Higher Education Cost to the situation of the academic library, highlighting pursuit of excellence, library expenses, cost-effective measures, and decision rules for resource allocation. (EJS)

Suggests such traditional measures of an academic library's worth as volumes added, numbers of serials, total staff, and materials expenditures have no significant correlation to the effectiveness of a library's services or user satisfaction; also that future success in effectiveness lies with cost effective management of available resources. (RAA)

Examines the nature and role of departmental libraries in large university systems and the organizational structure which best enhances their value to the university. Argues that, although often viewed as outsiders or as expendable, departmental libraries serve users well and are in tune with the trend toward decentralization in this age of…

Presents a study of utilization of student employees at Bowling Green State University Library and the development of an allocation formula to provide proportional funding to tasks prioritized by relative operational importance. The study further produced an objective basis for reallocating resources from less essential to more essential tasks.…

Presents statistics for construction activities in academic and public libraries for new buildings, additions, and renovations for July 1, 1994, to June 30, 1995, and a six-year cost summary for 1990-95. Determines that library administrators have found that it is more economical to renovate and add on than to start new construction. Also provides…