The efficient curation of usage statistics for electronic collections has remained problematic for librarians. Many libraries employ multiple tools and manual processes in order to consolidate and examine usage data. In 2018, the Electronic Resources unit at The University of Alabama Libraries began using LastPass to store vendor contact…

During the coronavirus disease (COVID-19) pandemic colleges and universities in the United States were forced to move to remote delivery of courses and services. Academic library electronic resources naturally adapted to the virtual environment, particularly streaming video. This study considers the trends in academic streaming video usage during…

This article examines whether implementing visualizations on an institutional repository webpage increases traffic on the site. Two methods for creating visualizations to attract faculty and student interest were employed. The first is a map displaying usage of institutional repository content from around the world. This map uses Tableau software…

The information-seeking behavior has proven vital in understanding people's search behavior while seeking information about a particular topic or field. However, in some geographical regions, studies that focus on information-seeking behavior are few, specifically studying Arabic users' information-seeking behavior. A handful of studies…

This research provides librarians with a model for assessing and predicting which platforms patrons will use to access the same content, specifically comparing usage at the Ohio Library and Information Network (OhioLINK) Electronic Journal Center (EJC) and at Elsevier's ScienceDirect from 2007 to 2013. Findings show that in the earlier years, the…

Seventeen scholarly papers and twelve abstracts comprise the content of the twentieth annual Brick & Click Libraries Conference, held annually at Northwest Missouri State University in Maryville, Missouri. The twentieth Brick & Click Libraries Conference was held virtually. The proceedings, authored by academic librarians and presented at…

This paper explores the patterns of use of print materials and digital resources in an undergraduate library in a Chilean university, by the students' discipline and year of study. A quantitative analysis was carried out, including descriptive analysis of contingency tables, chi-squared tests, t-tests, and multiple linear regressions. The results…

Journal usage in the Department of Polymer Science at the University of Akron from 2006 to 2011 was determined by counting citations within faculty-supervised dissertations and faculty publications. Ranked title lists were created and correlations between journal usage in faculty publications and faculty-supervised dissertations were measured…

Journey mapping, a method of collecting data that illustrates individuals' paths toward a specific goal, was originally developed for use in retail/customer service environments. Much of the literature describes its application in examining customer behavior when navigating merchants' Websites, allowing researchers to examine the effectiveness,…

This article will be of interest to librarians, particularly those in consortia that are evaluating OpenURL link resolvers. This case study contrasts WebBridge (an Innovative Interface product) and LinkSource (EBSCO's product). This study assisted us in the decision-making process of choosing an OpenURL link resolver that was sustainable to…

How does a smaller, fully online academic library offer a wide and deep collection of academic level e-books to its distance learners in a sustainable and affordable way? The State University of New York (SUNY) Empire State College Online Library, with a staff of four, has used demand-driven e-book acquisitions since September 2013. Despite…

This study examined gender and racial differences among undergraduate library collection users at the University of Mississippi. Checkout and electronic resource use data were compiled for the calendar year 2014. These data were used along with statistical testing to distinguish between groups and determine how well the library collection was…

Outreach programs remain essential in fostering the use of library collections and services. A review of one hundred seventy-four papers on academic library outreach from 2008 to January 2019 highlighted the popularity of these programs during this period as well as the identification of five themes. These themes point to the importance of library…

Patron-Driven Acquisitions (PDA) is a new model used for e-book acquisition by academic libraries. A key component of this model is to make records of ebooks available in a library catalog and let actual patron usage decide whether or not an item is purchased. However, there has been a lack of research examining the role of the library catalog as…

Gaps between users' and designers' mental models of digital libraries often result in adverse user experiences. This article details an exploratory user research study at a large, predominantly online university serving non-traditional distance education students with the goal of understanding these gaps. Using qualitative data, librarians created…