This research seeks to find the new trends in virtual reference and online learning by looking at the impact of COVID-19 on academic libraries, and by identifying gaps in professional development for academic librarians, particularly in reference and instruction. Responses from the surveyed academic librarians indicate that many services…

The learner journey is here defined as the study, information, and research skills that a student brings to university with them and develops throughout the course of their degree program. Research on academics' perceptions, expectations, and assumptions regarding the learner journey was conducted via semistructured interviews, in order to…

The easiest link for libraries to establish in relation to the learning society is the direct managerial link that many have with educational institutions. Libraries in schools, colleges, and universities of all kinds are significant parts of the education enterprise. They become more so when the emphasis of education shifts to independent…

The Visual Image User Study (VIUS), an extensive needs assessment project at Penn State University, describes academic users of pictures and their perceptions. These findings outline the potential market for digital images and list the likely determinates of whether or not a system will be used. They also explain some key user requirements for…

This self-instructional library module is the textbook used in a 4-hour library instruction course for field-based students of the National College of Education. The field program involves instruction sessions in local libraries, instructor-assisted online reference searching, and document delivery to field-based students working on a…

To relieve reference staff meeting with 30 sections of undergraduates per year, the library at Western Michigan University designed a multimedia self-instructional tutorial to introduce library services and teach basic skills. Although considerable time and effort was expended creating the tutorial, little updating has been required. Included are…

There are three challenges academic institutions must address in order to achieve the goal of ensuring that distant students are afforded the opportunities of independent learning: (1) academic libraries must effectively utilize technology to make the information resources in their research collections accessible to distant students; (2) academic…