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Juarez, Damaris; Blackwood, Elizabeth – portal: Libraries and the Academy, 2022
In spring 2020, the California State University System and its 23 campuses became the first in the United States to commit to a year of remote instruction due to the COVID-19 pandemic. Remote instruction separated the system's librarians from their users, whose needs were especially great within the system's ethnically, economically, and…
Descriptors: Distance Education, COVID-19, Pandemics, State Universities
Dodge, Heather – Public Services Quarterly, 2013
The ability to navigate the vast ocean of available information and perform reference services in digital environments is an essential component of the job for most of today's reference librarians, especially those working in academic libraries. Reference librarians face a challenge: they must be highly skilled at searching for, locating, and…
Descriptors: Academic Libraries, Reference Services, Information Science Education, Librarians