Reports on results of an exploratory study of perceptions of collections by librarians in an academic library that provides both traditional and networked information services. Five librarians from a Midwestern university library were interviewed. Findings indicated an uncertainty about the virtual world in two particular areas: collection and…

This guide is the Northern Illinois University (NIU) Libraries' quick reference tool for providing information about its collections, facilities, and services. The articles are arranged in an alphabetic, dictionary format with numerous cross-references, and highlight information on the following: administrative offices; company annual reports;…

Prepared to provide guidance in the provision of reference service, this statement expresses the understanding between the library administration and the Reference Services Department of Ellis Library at the University of Missouri-Columbia concerning the manner in which the department's responsibilities are to be carried out. The procedures will…

Throughout 1999 and 2000, 234 academic institutions in Canada--66 university libraries and 168 college libraries--were asked to respond to a survey of library services for off campus users. Previous surveys were conducted in 1984 and then again in 1988. It was felt that with the advent of the World Wide Web, increased levels of library automation,…

Describes a study which linked the misconduct of proposing, performing, and reporting academic research to librarians' perceptions of service quality; explores implications of fraud for library collections and information services; and discusses factors meriting further research. Tables present examples of sources in which those implicated in…

Intended to provide a guide to the most useful, practical, and relevant methodologies developed and implemented over the past 20 years for assessing a library's effectiveness, this bibliography provides citations to 72 selected studies evaluating the use, collections, and services of academic libraries. The citations are organized into three major…

This discussion of America's outstanding rare book libraries notes the inception of collections, library facilities, technical difficulties, reference services, publicity efforts, and research. The John Carter Brown Library at Brown University, Clark Library of the University of California, and the Folger Shakespeare Library in Washington, D.C.…

The collection and services of the Alexandria Digital Library (ADL) at the University of California Santa Barbara focus on geospatial information sources with links to geographic locations. Evaluation studies conducted within the ADL project are described as well as what was learned about user characteristics and reactions to ADL. (Author/AEF)

Addresses public and scholarly interest in the fields of family history and genealogy. Highlights include attitudes before and after publication of Alex Haley's "Roots," library literature on genealogy, history of the family as a field of study, and academic library collection development and services. Twenty-five references are provided. (EJS)

Based on information from the 1996-97 Integrated Postsecondary Education Data System (IPEDS) Academic Libraries survey, this document presents statistics on libraries in U.S. higher education institutions. Specifically, data are provided on: circulation and interlibrary loan transactions; public service hours; number served, number of reference…

Discusses the inception and history of the Research Libraries Group, a member-owned corporation of 25 universities begun in 1972 and dedicated to improving the management of information necessary for the advancement of scholarship. Goals, programs (shared resources program, collection development program), and network database are noted. (EJS)

Considers trends in measurement and evaluation of reference service and summarizes research findings on the importance of reference work, library clientele, reference questions, duties of the reference librarians, and the effectiveness of reference service. Measures for the organization and performance of reference work, the adequacy of reference…

Presented by a library science student at the University of California at Berkeley, this description of Moffitt Undergraduate Library includes financing and budget, the building (physical description), book collection, staff, library technical operations, and user services. The report begins with a framework for the idea of an undergraduate…

Contains papers presented at the Cooperative Reference Service Committee program during the 1981 ALA Annual Conference, including discussions of the Library of Congress Reference Correspondence Referral program, the University of Illinois Slavic Reference Service, the functions of the British Library Lending Division, and national-level…

Reference materials used by librarians responding to reference requests and by patrons at the Iowa State University Library were analyzed to determine which subject areas of the collection received greatest use, and whether subject areas and types of materials used by librarians differed from those used by patrons. (19 references) (MES)