The terms Diversifying, Decentring and Decolonising characterise the ways that academic libraries are engaging with social justice issues, through multiple theoretical perspectives epitomised by the rejection of libraries as neutral spaces. The review covers numerous case studies of critically informed action, or praxis across a variety of…

As library and information science (LIS) becomes an increasingly technology-driven profession, particularly in the academic library environment, questions arise as to the extent of information technology (IT) knowledge and skills that LIS professionals require. The purpose of this paper is to ascertain what IT knowledge and skills are needed by…

Animated maps of the library stacks were integrated into the catalog interface at Pratt Institute and into the EBSCO Discovery Service interface at Illinois State University. The mapping feature was developed for optimal automation of the update process to enable a range of library personnel to update maps and call-number ranges. The development…

This article analyzes the aging of academic librarians and the potential shortage of librarians to replace those who are retiring. Recent statistics indicate that the exodus of retiring librarians may not be as severe as predicted several years ago. Recent articles show potential benefits as new librarians enter the workforce in large numbers to…

Academic libraries now hire an increasing number of individuals to fill professional librarian positions who do not have the master's degree in library science. Academic libraries are also creating a wide range of new professional assignments that demand diverse educational backgrounds. Additionally, responsibilities formerly carried out by…

This study of the way librarians use the library literature examined interlibrary loan requests at the University of Illinois at Urbana-Champaign. Data were analyzed on: subjects, journals, and years requested; library types; patron types; and citation sources. The practical and technical aspects of librarianship were found to be the most…

This paper discusses the effects of operational convergence, and the subsequent growth of the hybrid library model, upon the professional self-identity of academic library staff. The role of professionalism as a concept and motivational driver within contemporary academic librarianship is examined. Main themes of investigation include the extent…

This discussion of the nature and role of communication skills in implementing job responsibilities of librarians and information specialists argues that the most important foundation of effective library leadership is communication. The paper begins by reviewing the literature on leadership and developing a set of leadership characteristics. It…

Using published studies and references, shows why the requirement that a manager of interlibrary loan be a librarian with a master's degree in Library Science may be outmoded in the modern academic library. Discusses the librarian's role, certification and professional elitism, job requirements, and user needs. (AEF)

Discusses six broad categories of activities in the context of planning for future organizational changes in academic libraries: facilities, budget, organizational structure, staff, service, and information resources. (EM)

Examines myths and realities of aging in the academic library workforce and other work environments. Discusses technology-related changes in higher education; technology training; performance evaluation and career development for veteran library staff; managing change with late-career employees; implications for public and reference services; and…

Analyzes the effects of human capital, institutional, and personal factors on earnings of library faculty with a master of library science degree employed by the University System of Georgia. Finds that earnings increase with experience, position, and higher academic rank; that gender discrimination is absent; and that intellectual contributions…

Academic libraries in Ohio were surveyed to determine the existence and content of training in customer service offered to library employees in the circulation and reference departments. Surveys were mailed to 127 libraries, and achieved a return rate of 68% (n=87). The survey contained questions about customer service training for both new and…

This paper addresses the concept of the communication audit, i.e., a fact-finding analysis, interpretation, and reporting process that studies the communication philosophy, structure, flow, and practice of the organization. Reasons for doing a communication audit are identified: (1) to uncover information blockages and organizational hindrances;…

New technology and knowledge push organizations to upgrade and improve the skills of their staff. Paying for professional development programming is a common way of providing continuing education. This article describes a collaborative training program introduced to develop baseline competencies in Canadian academic libraries to support data…