An increasingly complex and demanding research landscape has seen university libraries rapidly evolve their services. While research data management, bibliometrics, and research impact services have predominantly featured in the literature to date, the full scope of support libraries are currently providing to their institutions is unknown. This…

For the last decade or more, circulation numbers of physical materials have declined in academic libraries across the United States. In the spring of 2020, the COVID-19 pandemic drastically altered society and daily life, not to mention library functions. In particular, fears of contagion via physical surfaces and transmission by contact led many…

Makerspaces and maker-centered learning have surged in popularity in higher education and particularly academic libraries in recent years, following trends that initially emerged in primary and secondary education and public libraries. As academic libraries develop services around maker activities and technologies, many case studies have emerged…

With the rising cases of theft, vandalism, mutilation, infiltration, and other fraudulent practices at academic libraries, the matter of library security has become a matter of greater concern for modern-day library professionals as well as scholars in the field of library and information science. Considering the seriousness of the issue, the…

The purpose of this study is to explore the realization of users' information rights (IRs) in the smart service of university libraries. Based on the LibQUAL model, principal component analysis (PCA) is used to measure the quality of smart services in university libraries. The contribution weight of various services to the realization of IRs is…

Currently "Big Data" is an emerging field that presents several Information Technology challenges regarding the capture, storage search, structure, and visualization of this data. The real challenge for organizations is to find ways to extract value from it and provide better services to their clients. The data generated in academic and…

Across the sector, universities are transforming the student experience by reconceptualising the ways in which they partner with students. The academic library is at the heart of the university experience and libraries have a long history of collaboration and engaging with their communities. As such academic libraries are the perfect next frontier…

This review offers a critical analysis of the library and information science (LIS) literature on first-generation students (FGS) from the last 40 years. This literature demonstrates an interest in understanding the needs of FGS to serve them better, but it is often grounded in a deficit model of education that focuses on what first-generation…

As the volume of academic library value research has continued to increase, the resulting literature has grown complex and sprawling. This article takes stock of this body of work, using a review of the published research literature and an analysis of its organization and structure. This investigation reveals that the research on library value…

Introduction: Uncertainty is understood as an important component of the information seeking process, but it has not been explored as a component of reference and information service. Method: Interpretative phenomenological analysis was used to examine the practitioner perspective of reference and information service for eight academic research…

As libraries build in-house publishing programs, they can aid campus undergraduate research journal efforts in several ways. They may provide publishing platforms, archive student work such as multimedia, professionalize titles through activities such as assigning DOIs, and offer instructional training that introduces undergraduates to the content…

The "Best of the Literature" column is intended to keep librarians, administrators, and staff up to date with the most recent, relevant, and useful literature of the field. In the last few years, students of color across the nation have spoken out about their experiences of racism and racial microaggressions on their campuses. They have…

Distance librarians often do not have the opportunity to engage face-to-face with users of library services. Without this personal interaction, it can be difficult to evaluate the effectiveness of library services in meeting the needs of the distance learners. Distance librarians may not realize it, but most have a wealth of information at their…

Many librarians evaluate local Interlibrary Loan (ILL) statistics as part of collection development decisions concerning new subscriptions. In this study, the authors examine whether the number of ILL article requests received in one academic year can predict the use of those same journal titles once they are added as library resources. There is…

In 1986, Constance Mellon found that 75 to 85 percent of undergraduate students experienced library anxiety as well as shame about their anxiety. Fifteen years earlier, Helen Block Lewis began her groundbreaking research in shame theory. This paper explores the affective components of library anxiety using the pioneering research of Constance…