Describes the Interactive Reference Assistance project developed at the University of Michigan to provide remote reference service for students in campus residence halls through the use of specialized software, desktop computers, and desktop cameras that allowed video and audio links directly to library reference staff. (LRW)

This task force report on current and anticipated needs relating to the use of microcomputers in libraries on the University of California, Berkeley, campus is intended to serve as a fundamental document, the basis for future discussion, planning, and development. The task force divided into two groups to consider the issues of staff use of…

Describes the design and operation of a system that resulted from a project undertaken by a small specialized library to provide self-help for patrons seeking reference assistance. The areas of information available on the system are described, including standard reference titles, library holdings and services, reserve readings, and placement…

This guide introduces the reader to the basics of online database searching using a microcomputer. Following definitions of the terms online, database, and searching, the guide presents information on the online environment, hardware needed, software needed, and configuring the software. A tutorial on online searching covers how to decide when to…

The 15 articles on end-users and online searching that are annotated in this bibliography were published during 1984 and 1985 and cited in Current Index to Journals in Education (CIJE) and Resources in Education (RIE). The documents and articles cover a variety of issues and perspectives including: criteria for implementation of end-user online…

Presents a model that can accommodate staff preferences when determining a reference desk schedule using a microcomputer, the Lotus 1-2-3 spreadsheet software, and the linear programing software LP83. (eight references) (MES)

Description of the use of CD-ROM as an alternative to online searching at the University of Bahrain discusses hardware selection, database selection, CD-ROM operation, and implications for libraries in developing countries. (six references) (MES)

Discusses the application and use of a microcomputer-assisted reference statistics procedure which allows for customized programs to be designed and determined by local, unique research objectives, service demands, and the ultimate use of the recorded data. A literature review of the development and use of reference statistics is included. (EM)

Describes the development of a machine readable reference information file at the University of California at Los Angeles. The discussion covers factors affecting the database structure, the use of a sophisticated text management system to enter data onto microcomputers, and possible future implementations of the reference information system. (16…

This collection includes four handouts: (1) "Selection Critria Considerations for Computer-Based Resources" (Linda B. Richardson); (2) "Software Collection Policies in Academic Libraries" (a 24-item bibliography, Jane W. Johnson); (3) "Circulation and Security of Software" (a 19-item bibliography, Sara Elizabeth Williams); and (4) "Bibliography of…

This guide provides step-by-step instructions for the end user for searching the ERIC database on CD-ROM using the Dialog OnDisc software. Topics include: (1) preparing for the search by analyzing the information need; (2) beginning the search and selecting a search option; (3) modifying the search; (4) displaying the records; (5) printing all…

Seventeen articles and reports published between 1982 and 1984 and cited in "Current Index to Journals in Education" and "Resources in Education" are listed in this bibliography on online services at the reference desk. Topics include interpersonal relations as a necessary part of the information transfer process; role of the…

The 15 papers in this collection discuss various aspects of computer use in libraries and several other aspects of library service not directly related to computers. Following an introduction and a list of officers, the papers are: (1) "Criminal Justice and Related Databases" (Kate E. Adams); (2) "Software and Hard Thought:…

This annual collection contains 18 papers about the use of Macintosh computers in libraries. Papers include: "The Macintosh as a Wayfinding Tool for Professional Conferences: The LITA '88 HyperCard Stack" (Ann F. Bevilacqua); "Enhancing Library Services with the Macintosh" (Naomi C. Broering); "Scanning Technologies in…

Summarizes four options for libraries that want to offer end user searching: end user systems (Bibliographic Retrieval Service's Afterdark, DIALOG's Knowledge Index); front-end microcomputer software (Sci-Mate Searcher, Pro-Search, WILSEARCH); gateway services (EASYNET); and local databases (now available on floppy and compact discs). Advantages…