This study examined the predictive relationship between library use by individual students and their retention status in university settings. The methodology builds on a small number of previous studies to examine library use at the individual level to determine if use of specific library services is predictive of retention for freshmen and…

This study investigated the relationship between use of online library resources and student success at a small, teaching-focused, baccalaureate college. Researchers also measured whether library users were representative of the student population. Use of online library resources was a significant predictor of semester grade point average (GPA),…

Introduction: This study examines how Australian academic librarians perceive techniques for promoting services and resources, and the factors affecting the perceptions regarding effectiveness of techniques used. Method: Data were collected from an online survey that was sent to 400 academic librarians in thirty-seven Australian universities. The…

This paper investigates the factors that influence the value for the users of the Portuguese electronic scientific information consortium b-on (Biblioteca do Conhecimento Online). We used the contingent valuation method based on a willingness to pay scenario to estimate the value that each user is willing to pay. Data were collected through an…

2007 data from LibQUAL+[TM] and the ACRL Library Trends and Statistics database were analyzed to determine if there is a statistically significant correlation between library expenditures and usage statistics and library patron satisfaction across 73 universities. The results show that users of larger, better funded libraries have higher…

This study concerns the adoption of Information Communication Technology (ICT) services in libraries. The study collected 445 usable data from university library end-users using a cross-sectional survey instrument. It develops, applies and tests a research model of acceptance and use of such services based on an existing UTAUT model by Venkatesh,…

What impact does the academic library have on student persistence? This study explores the relationship between traditional library input and output measures of staff, collections, use, and services with fall-to-fall retention and six-year graduation rates at Association of Research Libraries member libraries. When controlling for race/ethnicity…

Reviews theory and research findings concerning service organizations, develops a model of the library reference process, and summarizes the results of a partial test of the model in five academic libraries in northern California. The roles of clients and service providers are explored, and variables that influence service outcomes are discussed.…

In accordance with the recent philosophy of quality in higher education embraced by European institutions, a checklist for the qualitative evaluation of service charters in academic libraries is proposed. The checklist is based on the existing literature on the topic, not only the large number of research papers on quality issues in general, but…

This study presents a test of the Anxiety-Expectation Mediation (AEM) model of library anxiety. The AEM model contains variables that are directly or indirectly related to information search performance, as measured by students' scores on their research proposals. This model posits that library anxiety and self-perception serve as factors that…

Presents an analysis of a set of syllabuses from a graduate-level academic institution and relates syllabus design and mode of instruction to the use of library resources by students enrolled in undergraduate and graduate courses. Course syllabuses are discussed as indicators of potential library use. Five data tables are included. (Author/JL)

Primarily intended to generate a demographic profile of the typical student user of Minnesota University's Walter Library, this follow-up to a 1983 study was also designed to ascertain which areas, materials, and services are used most frequently by students, what activities occupy students during their visits to the library, and why students…

The purpose of this study conducted in May 1984 was to: (1) develop a demographic profile of the typical student user of Minnesota University's Walter Library; (2) confirm the validity of a similar survey conducted the previous year; and (3) determine why subjects used this particular library. The third objective was added to this survey via the…

Describes a survey that profiles faculty use and perceptions of the academic library and identifies specific predictors of faculty perceptions of library performance. Differences by rank and academic area are highlighted, and then used to develop action plans for overall liaison programs and for individual liaisons between libraries and…

Describes preliminary results of a study that examined the effect of individual differences on the use of CD-ROM databases by novice undergraduate users. Factors considered include age, sex, native language, major, computer literacy, computer affinity, personality traits, learning style, visual ability, and perceived usefulness of the system. A…