Student employees are essential to academic libraries on college and university campuses. The employment programme at this mid-sized university library intentionally seeks to engage students in work that not only benefits the library, but also provides students the opportunity to learn and hone skills that can contribute to academic and…

Birmingham City University's Library and Learning Resources' strategic aim is to improve student satisfaction. A key element is the achievement of the Customer Excellence Standard. An important component of the standard is the mapping of services to improve quality. Library and Learning Resources has developed a methodology to map these…

The spring of 2020 surfaced unprecedented challenges, with a global pandemic and societal unrest initiated by highly publicized police killings of citizens in Minnesota, Kentucky, and elsewhere. Although for many people throughout the US and Canada, the confluence of events has brought a new level of awareness and new vocabulary for such issues as…

Purposeful assessment of space for the understanding and improvement of the academic library is a relatively new area of inquiry. This essay offers a framework to consider different factors affecting such an assessment and insights for undertaking a meaningful inquiry about the relationship of space to an academic library's evolving purpose as…

During spring quarter 2008, the Western Washington University (WWU) Libraries established an interactive bloglike environment called "14 Days to Have Your Say" with the intention of gathering new ideas and feedback about the libraries from the university community. The environment was developed as a fairly simple Drupal site. The project…

Based on the ACRL Guidelines for Bibliographic Instruction, this handbook is intended not only to provide guidance in the development of instruction programs, but also to stimulate discussion within the profession. It consists of the guidelines, five model statements and checklists, a glossary, and a pathfinder. The guidelines present generally…

Librarians are teaching in classrooms all over the world. A search of library literature reveals articles on academic library instruction programs in Asia, Oceania, South America, Africa, and Europe. This paper examines the 20th Century literature that explores academic library instruction programs around the world with the exception of those in…

This report addresses and makes recommendations concerning key issues with respect to cooperation and resource sharing programs among different types of libraries (school, public, academic, and special) within the state of Wisconsin. The foreword to the report describes the goals of the Wisconsin Library Network Plan (WLNP). The background of…

With the growth of Web 2.0 library intranets in recent years, many libraries are leaving behind legacy, first-generation intranets. As Web 2.0 intranets multiply and mature, how will traditional intranet best practices--especially in the areas of planning, implementation, and evaluation--translate into an existing Web 2.0 intranet infrastructure?…

Examination of corporate donations of cash, products, service, and expertise to libraries highlights industry contributions in 1980; why corporations give; examples of corporate donations to various libraries (Brooklyn Public, New York Public, Altoona Area Public, Boston Public); planning fund-raising compaigns; and seven strategic planning…

These papers discuss various options for a computerized national bibliographic network and highlight the problems and potential of developing such a database. Following a brief explanation of the conference purpose and organization, 10 primary papers are presented: (1) "A Brief Overview of Computerized Library Networking in Canada," by…

This report is based in part on an analysis of current preservation practices and of the 1988-89 Association of Research Libraries (ARL) Preservation Statistics. It includes discussion of the 10 components of a comprehensive preservation program to which library administrators must give attention. Organizational models for mature preservation…

Describes the Online Computer Library Center (OCLC) advisory committees in terms of research, public, college and university, and special libraries. All four of the type-of-library advisory groups work to shape OCLC policies and programs, according to the particular needs of each group. OCLC's financial and programmatic success depends upon…

The Making of America (MoA) Testbed Project, coordinated by the Digital Library Federation, is a multi-phase endeavor. Its purpose is to investigate important issues in the creation of an integrated but distributed digital library of archival materials (i.e., digitized surrogates of primary source materials found in archives and special…

Describes the Washington Research Library Consortium (WRLC), whose member universities share book collections, an online library system containing multiple electronic resources including a union catalog, an offsite book storage facility, and a separately staffed service organization. WRLC's organizational development, structure, governance,…