This study examines the factors influencing the adoption of mobile services, their advantages, and the barriers academic librarians face in Islamabad, Pakistan. The study used survey method of research using quantitative approach. After an extensive literature review, a structured questionnaire was developed to collect data from academic…

User experience (UX) internships generate ideas for usability projects, improve the design of existing and new services, investigate users' motivations and behavior, and build transferable skills for interns. This case study proposes a micro-internship model, grounded in the design cycle, that institutions can adapt to address their libraries and…

Engineering librarians at Texas A&M University in College Station partnered with the university's College of Engineering to provide information assistance to students participating in Aggies Invent, a series of 48-hour design competitions conducted in the college's makerspace. To assess the impact of librarian-student consultations, the…

This research study was intended to understand the level of student effectiveness in academic support services. The study sought to discover the academic support services' strengths and weaknesses within the institution. The research took place on the campus of a private historically black college. The study formulation was a qualitative case…

In January 2018, Nova Southeastern University opened the NSU Writing and Communication Center (WCC), an innovative academic work environment that offers writing and communication assistance to all 20,000-plus NSU students. A key component of the WCC is its online writing and communication resources. These resources are made available to all NSU…

This paper discusses the design, facilitation and outcomes of a pilot embedded librarian initiative that transpired in a research methods course in a political science program. The purpose of this study was to examine the impact and affordances of embedding a librarian in an undergraduate methods course. This study explored how embedding a…

This study investigates how co-curricular programming in universities can demonstrate and communicate impact in new ways. The Association of College and Research Libraries report "Academic Library Impact: Improving Practice and Essential Areas to Research" provides a framework to better understand how co-curricular programming…

With attendance rates at library workshops and events in decline, the authors looked to data from practice to help the field move forward. Using survey responses from providers of 161 library workshops across Canada and the United States, the authors examined 10 key variables that are widely believed to impact attendance rates (topic, month, time,…

In the past, Southern California's library access services professionals in higher education had to travel across the country for professional development and networking opportunities, but this is no longer the case. Now, through California Library Access Services South (CLASS), Southern California's Access Services professionals can network,…

Following in the same tradition of seamlessly providing access to library resources to our remote users, our campus has now taken the next logical step in also providing an orientation for new faculty teaching online as well as those teaching at our international campus locations. Without this type of orientation program, new faculty often feel…

This project report describes the rationale for moving a one-shot library teaching session on advanced searching for systematic reviews to a flipped classroom approach (e-learning ahead of face-to-face teaching) and the process this took. It examines the e-learning and active learning elements designed to support learners engage with challenging…

Offering students synchronous research and reference help can be a challenge for libraries that offer services at a distance. Virtual office hours can be a means of overcoming this challenge, allowing patrons the opportunity to seek timely point-of-need assistance. The author implemented a librarian-led virtual office hours pilot project at her…

A commuter campus library hosted an art exhibit in November 2019 to increase engagement levels of local high school and university students and to involve them in scholarly activities. The exhibit displayed student, faculty, and staff submissions on campus. The library space on campus features comfortable seating and desktop computers, with a…

Despite the clear negative impact of high textbook costs on students, limits--including space, funding, and policies--prevent many academic libraries from fully supporting textbook collections. Partnering with other campus units on textbook lending requires creative thinking but can provide students access to other services in addition to the…

This work explores the ways in which academic librarians specializing in areas related to user services consider the courses they took as part of obtaining their library and information science (LIS) degree prepared them to deal with issues of customer service in their current work. Effective customer service is a central aspect of accomplishing…