Describes 3.5 years' experience using BRS/After Dark and Dialog's Knowledge Index as the main systems of choice in the mediated search service of a department library on a large academic campus. Factors discussed include average use, costs, databases offered, system capabilities, comparisons of the two systems, and limitations of the systems. (13…

Demonstrations to graduate education students on the use of the ERIC database for research of children's literature materials involved using the thesaurus and subject indexes. Electronic searches served as follow-up to the classroom instruction, and the advantages of online searching were illustrated through various approaches used to retrieve…

Full-text services require more instruction and reference help than electronic bibliographic databases. To relieve pressure on reference staff, librarians at Pennsylvania State University developed weekly "Just-in-Time" demonstrations to help patrons learn how to use LEXIS-NEXIS. This article provides an overview of LEXIS-NEXIS and…

An informal handbook for both the undergraduate and graduate student in education, this guide begins by briefly describing and explaining the card catalog, Library of Congress Subject Headings, Library of Congress Classification System, and the Dewey Decimal System. It then lists some of the more useful materials and reference works basic to…

This planning proposal recommends that Memphis State University Libraries make information on CD-ROM (compact disc--read only memory) available in the Reference Department by establishing an Information Retrieval Center (IRC). Following a brief introduction and statement of purpose, the library's databases, users, staffing, facilities, and…

Provides several examples of drawbacks encountered when technological improvements are applied to the public access of library databases. Suggests that technological advances all carry some trade-off and that they should be employed cautiously. (NRP)

Describes a study of the current usage and status of CD-ROM products. Results of a survey of academic and research libraries that covered products owned or subscribed to, how they are paid for, numbers of workstations, usage, and cost are reported. The years 1984-85 and 1989-90 are compared. Cancellation of print sources is also addressed.…

The purpose of the project described in this paper was to gather information about online/CD-ROM database systems that would be useful in improving the services offered at the University of Findlay, a small private liberal arts college in northwestern Ohio. A survey was sent to 67 libraries serving colleges similar in size which included questions…

This flyer and kit present results of a survey conducted by the Systems and Procedures Exchange Center (SPEC) of the Association of Research Libraries (ARL) about providing public services to remote users, as well as a variety of documents pertaining to services to remote users. In February 1993, a SPEC survey of 108 ARL members was answered by 75…

Recent forms of technology which have essentially altered the types of services that libraries can provide are discussed in five articles. The areas covered include the problematic aspects of automating reference services, a successful goal oriented approach to automating reference services, and the impact of new technologies on school media…