Research in academic libraries has recently seen an increase in the use of ethnographic-based methods to collect data. Primarily used to learn about library users and their interaction with spaces and resources, the methods are proving particularly useful to academic libraries. The data ethnographic methods retrieve is rich, context specific, and…

While there is a considerable body of literature that presents the results of citation analysis studies, most researchers do not provide enough detail in their methodology to reproduce the study, nor do they provide rationale for methodological decisions. In this paper, we review the methodologies used in 34 recent articles that present a…

The University of Michigan Library wanted to learn more about the kinds of searches its users were conducting through the "one search" search box on the Library Web site. Library staff conducted two investigations. A preliminary investigation in 2011 involved the manual review of the 100 most frequently occurring queries conducted…

How can libraries best assess and improve user space, even if they are not in a position to undertake new construction or a major renovation? Staff at New Mexico State University used a variety of ethnographic methods to learn how our spaces were being used as well as what our users considered to be ideal library space. Our findings helped us make…

Data from a survey of the teaching faculty at three academic institutions show that, of four variables that affect their perceptions and use of their libraries (institutional affiliation, subject area, academic rank, and length of time at institution), length of time proved most often statistically significant. (Author)

The process described in this manual is designed to help small academic libraries systematically study the use of their circulating book collections. Originally developed in 1980, the manual has been used successfully in several small college libraries, both with and without assistance from outside consultants. In most cases, the study can be…

Describes a study of Ohio State University Libraries' net.TUTOR program that provides Web-based instruction on various aspects of using the Internet for research. Analyzes data extracted from 465 user-history logs to determine patterns of usage by course-affiliated users versus general users. (Author/LRW)

Describes a study that used the shelf availability research methodology to identify and quantify the causes of users' failures to identify and locate library materials. The factors resulting in unsuccessful searches are discussed, and recommendations for reducing these factors are made. (26 references) (CLB)

Outlines methods that the Florida Center for Library Automation (FCLA) has developed to estimate transaction costs and overall demand for NOTIS services. Transaction resource usage analysis is discussed, record structures are explained, institution collection size is considered, and usage and response time by hour of day is described. (six…

Fifty-five Association of Research Libraries member academic libraries were surveyed to determine trends in use of commercially available online numeric databases. Databases searched, searchers, users, publicity, library role in relation to numeric databases, and librarians' attitudes toward and knowledge of databases are examined. The…

Presents results of survey of 64 Illinois academic institutions which was conducted to determine library use of nonprofessionals at the reference/information desk. Characteristics of nonprofessionals, use patterns and desk hours staffed by nonprofessionals, referral and training, and trends for desk staffing are discussed. (Eight references are…

Urges library administrators to reject the findings of the Kent Study concerning the curtailment of library acquisitions and the sharing of library materials. The Pittsburgh Senate Library Committee raises serious questions of flawed methodology in the conduct of the study. Seven references are listed. (RAA)

This SPSS crosstab analysis of client response to the microfiche card catalog at the University of Oregon, which utilizes a "basic" or "frozen" catalog and supplements, considers such variables as microfiche use, academic status, and distance from the card catalog. (CWM)

Article focuses on planning process used by staff of State University of New York College at Brockport library to develop and implement a user study measuring effectiveness of library's services. The planning model, research committee, sampling design, questionnaire development, and implementation and evaluation of survey are discussed. Twenty-one…

Describes quantitative and qualitative research that investigated students' perceptions of the library service at the University of Sussex (England). Highlights include results of a user survey regarding the reserve collection, user interviews and the software package used to analyze them, and types of student searching. (Author/LRW)