Service-learning is an important practice in higher education, allowing institutions to combine essential campus functions of research and learning with meaningful engagement in the community. As service-learning has made its way into institutional strategic plans, libraries have sought to support this work by integrating community engagement into…

Supported by institutional commitments to community engagement, undergraduate students at universities across North America are participating in community-based research projects. These experiential learning activities allow students to collaborate with community partners to address issues in their communities, often resulting in co-creating…

It is well demonstrated that service-learning positively impacts a variety of student outcomes. However, methodological limitations have contributed to a lack of clear understanding of the mechanisms through which these effects occur. Additionally, little research has connected information literacy instruction explicitly with outcomes in…

This paper reports on the establishment of an open pedagogy initiative between community organisations and students, facilitated by the Temple University Libraries (TUL) and faculty in the Philadelphia area. The Community-University Research Exchange (CURE) produces community-driven social justice research. Library facilitators solicit research…

This work explores the ways in which academic librarians specializing in areas related to user services consider the courses they took as part of obtaining their library and information science (LIS) degree prepared them to deal with issues of customer service in their current work. Effective customer service is a central aspect of accomplishing…

The history of academic library involvement in service learning is varied. This paper provides an overview of service learning and the literature on academic libraries' participation in service-learning activities. A vision of service-learning participation is described, as well as the implementation of service-learning activities in two library…

Since its inception, Metropolitan State University has demonstrated a strong commitment to community partnerships and the integration of community engagement into student learning and scholarship while meeting community-defined needs. This article presents examples of reciprocal partnerships in the context of a shared community-university library…

Academic libraries are well lauded for offering supportive spaces for students' self-directed study, and significant resources are dedicated to librarian instruction in the classroom. What many academic libraries lack, however, is a middle ground, a routine way for students to help one another using best practices in peer-to-peer learning theory.…

While library programming for children is a staple in most public libraries, it is quite rare in the academic setting. In 2006 the education librarian at the University of Wisconsin-Eau Claire began offering literacy programs in a library that traditionally discouraged children and community members from using its resources. Successful programs…

A few years ago, an interesting debate on the employment of students in university IT departments appeared in this journal. In his article, John Mrazek spelled out the risks involved when tech departments addicted to using student workers treat students as a cheap alternative to permanent staff: reduced quality and reliability of services, and a…

In Fall 2006, a faculty member in George Washington University's University Writing 20 (UW20) program began incorporating service learning into her theme-based first-year writing course. Along with her librarian partner, they linked two research assignments to the service work of the students. An end-of-semester survey was administrated over three…

Describes Campus Compact, a national coalition of college and university presidents committed to helping students develop values and skills through public service. Reports that students are engaged in improving housing for the homeless, reading/writing tutoring, preserving the environment, mentoring, and alleviating hunger. States that one of the…

Discusses the commitment of universities to developing and using knowledge for the improvement of society, highlighting efforts in library and information science. Describes service learning that includes community service; community-building initiatives by librarians; and four examples of service learning in programs of library and information…

Describes a service learning project developed at the Hampton University (VA) library to have students write user guides for the library's new technology. Discusses the collaboration between a librarian and an English faculty member; reports on an increase in online searches; and proposes future service learning projects. (LRW)

Discusses service learning and presents models of instruction that academic libraries might offer to service learning pedagogy. Highlights include the role of information literacy; reflection; affective and cognitive learning outcomes of service learning; impact of service learning on libraries; learning process model; course objectives model;…