The contributions in this volume represent a decade of OCLC's user behavior research findings that articulate the need for the design of future library services to be all about the user. Highlights include: (1) People associate the library with books and do not consider the library in relation to online resources or reference services; (2) People…

Focusing on management decisions in academic libraries, this article compares management information systems (MIS) with decision support systems (DSS) and discusses the decision-making process, information needs of library managers, sources of data, reasons for choosing microcomputer, preprogrammed application software, prototyping a system, and…

Describes the evolution of the library control system at the Ohio State University library from a circulation control system to a full online catalog with subject access and authority control. The needs of users which prompted the development and possible future enhancements are discussed. (CLB)

Reviews the process through which the University of Guelph Library moved from offline to online catalog access; discusses the impact of information technology on the role of the academic library as an information resource center for an electronic educational network; and discusses the goals of this library, given that role. (CLB)