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Harvey, Lee – 1995
This report discusses the application of the International Organization for Standards's ISO9000 quality assurance standard and Total Quality Management (TQM) to higher education in light of the "new collegialism." It defines the basic elements of ISO9000 and TQM, reviews the strengths and weaknesses of both approaches, and notes efforts…
Descriptors: Academic Standards, College Administration, College Instruction, Collegiality
Download full textGriego, Elizabeth – National Survey of Student Engagement, 2005
The process of accreditation review in the U.S. serves two primary functions: quality assurance and continual improvement. The experienced educators who voluntarily serve on accreditation teams apply common standards of quality that serve students and meet public accountability expectations and offer suggestions and recommendations for…
Descriptors: Graduation Rate, Colleges, Quality Control, Educational Practices
