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Direct linkYildiz, Suleyman M.; Kara, Ali – Quality Assurance in Education: An International Perspective, 2009
Purpose: HEdPERF (Higher Education PERFormance) is one of the most recently developed scales in the literature to measure service quality in higher education. However, HEdPERF is designed to measure service quality at a macro level (university level) and may be considered as a more generic measurement instrument. In higher education, new scales…
Descriptors: Higher Education, Physical Education, Program Effectiveness, Sciences
