In Japanese higher education, there is a notable shift in learning assistance. It is transitioning from merely providing remedial help to fostering comprehensive student success. This study examines learning assistance in Japanese higher education, which was restructured in the 1950s following the American university system, through comparison…

This article reports on data collected from a study of 101 students taking a first-year experience course. Using a mapping methodology in an effort to understand what resources students could identify and what relationships they saw between resources, the study showed that resources associated with a specific location or connected with people were…

Dayra Fallad Mendoza and Elizabeth Kerl's article, "Student Perceived Benefits of Embedded Online Peer Tutors," (EJ1317160) from the Spring 2021 issue, presents findings from a two-semester study of an embedded tutor program that took place during the COVID-19 crisis as the world went remote. The study aimed to determine whether students…

This study demonstrates a holistic view into the structure of the Student Athlete Study Room Program, collecting and analyzing data from the student athletes who participated in the program, the peer tutors who facilitated the program, the athletic coaches who engaged with the program support, and the professional staff administrative oversight…

Indirect and direct assessment methods have a long standing history in college learning centers. Being more resource-intensive and time-consuming, direct assessment methods are often underrepresented in the literature and in practice. This paper presents a case study of how a pretest-posttest assessment initiative was designed to measure student…

At English Medium Instruction (EMI) universities, where the English language is used to teach academic subjects in countries where the first language of the majority of the population is not English, students are required to undertake a preparatory year English language program before they are permitted to commence their chosen field of study. The…

The effectiveness of academic coaching at a mid-sized public university was evaluated for the spring 2020 semester by examining the change in academic performance and retention to the fall 2020 semester. Coaching effectiveness was evaluated across three different groups of undergraduate students. Two of the groups were academic recovery programs…

Drawing inspiration from two foundational publications that put forth "Ten Recommendations" for supporting students' reading and learning, this manuscript provides an updated list of ten recommendations tailored for professionals in learning assistance centers. Given the ever-changing landscape of developmental education and academic…

Learning centers and tutoring programs serve a unique function as they are situated between academic and student affairs. Despite their importance, little research has focused on the key knowledge, skills, abilities, and competencies required for success as learning center directors. This qualitative study addressed this gap by exploring critical…

Peer educators, central to the work we do in academic support and more broadly in higher education, have deep impacts on student learning, development, and success. The ways that academic support professionals in the field make sense of their relationships with peer educators can impact the structure, function, and efficacy of support programs and…

In fall of 2017, the Center for Academic Program Support at the University of New Mexico revamped its Online Learning Assistant (OLA) Program, which focuses on embedding undergraduate peer tutors in multidisciplinary fully online courses. Students who had an OLA during the Spring 2020 and Fall 2020 semesters, were surveyed to better understand the…

College campuses are responsible for coordinating support services to keep students on the success track. Student issues often inhibit or obstruct progress toward a degree. The impact of COVID-19 has affected student trajectory and persistence toward a college degree, and students are feeling this impact. Two surveys conducted of students at…

As Black Lives Matter unfolded in 2020, many universities were the sites of organized protests, and in response, many institutions of higher education began (or continued with) the critical work of building diversity and social justice on campus. For many students, this issue was in the forefront as they prepared for fall semester and began to…

This study explored the relationship between the Supplemental Instruction (SI) administrative hours at various colleges and universities and program outcomes (attendance rate, the difference in the average final grades, and the difference in the rate of Ds, Fs, and withdraws). All regression models were insignificant, but training-related hours…

This study engages readers in a dialogue on redesigning retention strategies from reactive to proactive, a conceptualization of interdependencies of retention intervention metrics and student behaviors, and identifies the actions needed to achieve them in practice through real-time collaborative campus partnerships. Best practices for data…