The Universal Service Administrative Company (USAC) is an independent, not-for-profit corporation designated as the administrator of the federal Universal Service Fund (USF) by the Federal Communications Commission (FCC). USAC administers the Universal Service Fund and the four Universal Service programs: High Cost, Low Income, Rural Health Care,…

This paper presents the activities of the Universal Service Administrative Company (USAC) for 2009. The past year was one of accomplishment for USAC. USAC implemented a host of advances in operations, infrastructure, and outreach in an effort to continue to improve collection and disbursement of the Universal Service Fund (USF) support and to…

With electronic desktop delivery of information, increased ease of access allows for greater information use than previously possible. The OhioLINK experience thus far is that improved ease of access has demonstrated the high elasticity in information usage. The first 36 months of operation of the OhioLINK Electronic Journal Center (EJC) is an…

With the support of a grant from the U.S. Department of Education, the University of Tennessee, Knoxville libraries placed Scholar's Workstations at four sites with personnel involved in environmental studies. Each workstation functioned as an electronic branch library providing on-site access to selected central library services, information…

In order to identify the information needs of individual residents of the six New England states, telephone interviews were conducted to generate baseline data relating to information providers (e.g., availability, linkage between sources, and institutional barriers to information provision) and information seekers (e.g., problem awareness and…

This brief examines patterns of Internet access in schools. Highlights include: (1) Between fall 1994 and 1997, Internet access in public schools increased from 35 to 78 percent, but in fall 1997, 27 percent of instructional rooms had Internet access; (2) in fall 1995, public schools were more likely to have Internet access than private schools…

Throughout 1999 and 2000, 234 academic institutions in Canada--66 university libraries and 168 college libraries--were asked to respond to a survey of library services for off campus users. Previous surveys were conducted in 1984 and then again in 1988. It was felt that with the advent of the World Wide Web, increased levels of library automation,…

Examines results of a Gallup poll of community opinion leaders which found the most important roles of the public library in the community to be to support educational aspirations of the community, and to provide the community with access to information. Tables compare opinions from the various opinion leader groups surveyed. (Author/JMV)