Describes how the University of Central Lancashire (United Kingdom) makes electronic document delivery service available to remote users as part of the European Commission research project, BIBDEL ("Libraries Without Walls"). Details the resources deployed and the difficulties in doing so, including technical issues and costs. Management…

This interview with Ian Winkworth explains the Hybrid Library of the Future (HyLife) project at the University of Northumbria (United Kingdom) that was developed to help achieve integrated access to combined electronic and printed library services. The focus of the project is not on the technology, but on the educational, social, and…

CD-ROM indexes have made students independent library users, but librarians feel that students are not using the technology effectively or critically. Discusses the effect of information technology on library instruction and on librarians' roles. Suggests that library services focus on accessing information instead of controlling it--by creating…

Describes remote access to the Norwich University (Vermont) online library catalog. Promotion of this service and impact on library attendance, circulation, and interlibrary loan are addressed. Sample screen displays and tables presenting attendance and circulation statistics are included. (five references) (MES)

Relates the concept of total quality management to serving information users through remote access technology. The three key factors of personnel, user communication, and equipment support, as well as other areas of concern, are considered. (EAM)

Addresses an article written by Nicholson Baker in 1994 that lamented the demise of the paper card catalog, and points out important aspects of online catalogs and library computerization not discussed by Baker: authority control, collection preservation, collection costs, and access to materials. (JKP)

Describes the development of the Online Contents Service at Tilburg University (Netherlands) that provides users with desktop microcomputer access to the contents of journals held at the university. The rationale, procedures, retrieval software, subject search capability, and future developments are discussed. (five references) (EA)