Examines why the "paperless office" has failed to materialize despite the availability of appropriate information technology. Conceptual limits are discussed, including the continued reliance on relational database management systems; the use of free-text retrieval software is considered; and social limits are described, including access…

Discusses the role of the Commission of the European Communities (CEC) in the development of the electronic information industry in Europe. Activities aimed at libraries are described; the IMPACT program for developing the market for information services is explained; and problems of multilingualism are addressed. (LRW)

Reviews the work environments surrounding integrated office systems, and synthesizes the known effects of automated office technologies with regard to their impact on information networks, work flow/processes, and organizational structure and power. (CLB)

Discussion of the relationship between users, librarians, and vendors as it has been influenced by electronic databases and communications networks highlights experiences at Aston University (United Kingdom). Topics addressed include mediated searching; direct user access to databases; impacts on staff; user demand; costs; CD-ROM networks;…