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Zauha, Janelle M. – Internet Reference Services Quarterly, 1996
Describes the experiences of Documents Center staff at the University of Michigan Library in maintaining an information service, namely the Department of Commerce Economic Data gopher. Topics include how the service evolved, logistics of obtaining and posting files, developing staff skills, and file selection. Provision of enhanced access and…
Descriptors: Academic Libraries, Access to Information, Computer Networks, Government Publications
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Stoecker, Nora K.; Alford, Dixie L. – Internet Reference Services Quarterly, 1998
Describes the processes developed in the Sandia National Laboratories (a Department of Energy multiprogram national laboratory) Technical Library to provide and improve desktop access to Sandia-generated documents. Discusses procedures for cataloging these electronic reports, including identification of the bibliographic information and MARC tags…
Descriptors: Access to Information, Cataloging, Computer Mediated Communication, Computer Networks