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Questions in Reference Interviews.
Peer reviewed Peer reviewed
White, Marilyn Domas – Journal of Documentation, 1998
Characterizes the questioning behavior in reference interviews preceding delegated online searches of bibliographic databases and relates it to questioning behavior in other types of interviews/settings. Compares questions asked by the information specialist and those asked by the client; findings show the information specialist dominates the…
Descriptors: Access to Information, Bibliographic Databases, Information Scientists, Information Seeking