Thirty years ago, the only person in a library looking for an electrical outlet was a blue-smocked cleaning person who had to plug in a vacuum cleaner with a very long cord. Now, hordes of patrons outfitted with amp-devouring laptops and cell phones expect and need the library to offer an endless supply of electricity. The overall demand for…

Librarians should think of Yelp (yelp.com) as a kind of giant suggestion box hanging on the wall of the Internet. This web-based review service describes itself as "an online urban city guide that helps people find cool places to eat, shop, drink, relax and play, based on the informed opinions of a vibrant and active community of locals in the…

U.S. libraries gave the world a top talent when Deborah Jacobs left her transformational role as City Librarian of Seattle in 2008 to head the Bill & Melinda Gates Foundation's Global Libraries program, the international sibling to the U.S. Libraries program. The initiative fosters national-scale projects with grantees in transitioning countries…

In the library world, there seems to be a fundamental conflict between reference and readers' advisory (RA). But in fact, the two are similar in approach, an insight that goes back to James Wyer's 1930 "Reference Work: A Textbook for Students of Library Work and Librarians." It defined the reference librarian as a mediator of information,…

Most recently, Amazon crowed that it is selling more ebooks than hardcovers. Interestingly, the most recent figures from the Association of American Publishers indicate that new adult hardcover sales in both April and May rose by more than 40 percent over the same months last year, a rebound from last year's shopping paralysis brought on by the…

This summer, sports-crazy South Africa, recently named by the "New York Times" as one of the "31 Places To Go in 2010," will become the first African nation to host the FIFA World Cup. Soccer fans making the trip will be rewarded with world-class facilities, modern infrastructure, and a nation of startling contrasts and…

The author has been thinking about the kind of freedoms embodied in the idea of the library and the plight of the book that cannot find its reader. What can librarians do to help readers and books find one another in a world where money is going toward temporary access to corporate-controlled intellectual property? How can one liberate knowledge…

The author believes that publishers and authors will, in the digital age, benefit from freely sharing information, and that digital rights management (DRM) and other protection mechanisms are crazy. He has argued on behalf of libraries that ebooks and other digital content deserve the same First Sale rights that physical purchases have. But that…

In February 2008, the faculty of Arts and Sciences at Harvard University made history, unanimously passing a revolutionary open access mandate that, for the first time, would require faculty to give the university copies of their research, along with a nonexclusive license to distribute them electronically. In the press, Harvard University…

User experience (UX) is about arranging the elements of a product or service to optimize how people will interact with it. In this article, the author talks about the importance of user experience and discusses the design of user experiences in libraries. He first looks at what UX is. Then he describes three kinds of user experience design: (1)…

Though some libraries thrived in 2009, many more took a beating, and the fiscal crises that have struck many states and thousands of municipal governments in 2010 increase the odds that the effects of the new Great Recession will be felt over the long term. The decline in payroll and collections budgets have led to a loss of expertise and key…

Drupal is a PHP-and MySQL-based system for managing web sites, developed in 2000 and released in 2001 under the open GNU General Public License (GPL). It is modular, extensible, and scalable. In recent years, Drupal has gained a huge following within libraries as a content management system (CMS). Probably the best-known extension of Drupal in the…

Since the early 1990s, Carl Malamud has made it his business to return to the public what is rightfully theirs: free access to public information. Despite legislation that mandates such access to government information, some categories of information have been excluded, notable among them court opinions (with the exception of the U.S. Supreme…

Today, over 60 million Americans struggle with asthma and allergies, according to the Asthma and Allergy Foundation of America. Only six percent of those allergy sufferers have food allergies--potentially serious or life-threatening responses of the human immune system to specific foods or food additives--yet children are being increasingly…

This article presents an interview with Casper Grathwohl, VP and publisher of reference at Oxford University Press (OUP), regarding his background of reference publishing, his role in OUP, and his plans of moving on with Oxford Bibliographies Online (OBO). Over the past 12 years, Grathwohl, has led a successful transition of the venerable…