Research shows that academic libraries can be difficult to navigate and that students are often frustrated with not being able to find the right materials. This current study attempts to identify access barriers in FSU's Strozier Library by assessing the effectiveness of signs and directories, as well as wayfinding patterns of both undergraduate…

This article provides a case study of how the University of Nebraska College of Law and Schmid Law Library use "buttons" to manage Law College faculty members' and librarians' online presence. Since Google is the primary search engine used to find information, it is important that librarians and libraries assist Web site visitors in…

Three sources indicated the need for designing a usability study of the Western Michigan University Libraries' Web site: the results of the 2004 LibQUAL+ survey; the completion of the library's new strategic planning document; and suggestions by library customers and library staff. LibQUAL+ findings and customer comments suggested customers…

What would it take for libraries to provide their patrons with the same kind of success in finding information using their resources as they achieve with Google, and as quickly? This author asserts that the answer is not that complicated: be more like Google, and then move beyond Google. With the technology available right now, this is not an…

This study used focus groups, semi-structured interviews, and questionnaires to collect input for developing the Mann Library Gateway at Cornell University. This Web-based information system provides access to catalogs, indexes, directories, numeric datasets, full-text documents, and spatial files. Concluded that scholars would benefit from…

Describes collaboration between the University of California at Berkeley and four other universities to develop interoperable servers containing each participant's Computer Science Technical Reports and to make them available over the Internet using standard protocols. The proposed library architecture, approaches to indexing and retrieval, and…