Among public institutions, the library has great potential for helping the poor and disenfranchised. For many, the library is the only refuge for information, literacy, entertainment, language skills, employment help, free computer use and even safety and shelter. Experts Glen and Leslie Holt, with decades of service to inner city communities…

Libraries that have assistive technology can help adult educators meet the information access needs of adult learners with disabilities. For example, the Special Needs Center at the Burton Barr Phoenix Public Library has been providing services to individuals with disabilities for more than 18 years. The Special Needs Center's services include…

This guide addresses the needs of those teachers from the literacy field who are just beginning to explore the Internet as an exciting medium to enhance learning. Chapters 1-3, "Internet Basics," offer a brief introduction to what the Internet is (e-mail, mailing lists, newsgroups, File Transfer Protocol, World Wide Web), how to get…