This report is the first in a series that unpacks the barriers to access that families face, the variety of solutions that navigation organizations have developed, and the challenges that limit the reach and impact of those solutions. This series offers recommendations for how to help navigators address these challenges and support more families…

This report is the fourth in a series that unpacks the barriers to access that families face, the variety of solutions that navigation organizations have developed, and the challenges that limit the reach and impact of those solutions. This series offers recommendations for how to help navigators address these challenges and support more families…

This report is the third in a series that unpacks the barriers to access that families face, the variety of solutions that navigation organizations have developed, and the challenges that limit the reach and impact of those solutions. This series offers recommendations for how to help navigators address these challenges and support more families…

Hospital signage is a critical element in the patients' and visitors understanding of directions, instructions and warnings in the facility. In multilingual environments organizations need to make sure that the information is accessible in the languages of the people who consume their services. As part of a large-scale study that examined the…

This document, the HLE2, is an updated version of the "Health Literacy Environment of Hospitals and Health Centers" [see ED508596]. The original workbook and assessment tool has been widely used in the U.S. and has been translated and adapted for different health systems in Europe, Australia, and New Zealand. This revision, HLE2 (The…

Using interactive digital maps is now common practice for most universities. Increasingly, more users are introduced to their academic workplaces through online content such as Google Street View and virtual tours. Students with disabilities depend on environmental information to navigate the barriers they face on campus. While most webmasters for…

Students with intellectual and developmental disabilities (IDD), such as autism spectrum disorder and Down syndrome, have more opportunities to go to college than ever before (Hart, Grigal, & Weir, 2010). Over the last decade, the issue of increasing access to college for students with IDD has gained much national attention, in part due to…

Research shows that academic libraries can be difficult to navigate and that students are often frustrated with not being able to find the right materials. This current study attempts to identify access barriers in FSU's Strozier Library by assessing the effectiveness of signs and directories, as well as wayfinding patterns of both undergraduate…

The proliferation of Web 2.0 technologies has made it possible for teachers to create a variety of engaging online learning activities for students of all ages. However, for students with learning disabilities, the prospect of having to search, read, and analyze information online can be overwhelming. This article reviews a variety of tools and…

The "health literacy environment" of a healthcare facility represents the expectations, preferences, and skills of those providing health information and services. Some of these demands are in the form of physical aspects of the hospital or health center, such as signs and postings. At the same time, access to and navigation of health…

This article focuses on the Web-based resources available to low-income students as they build their perceptions, make their decisions, and engage in financial aid activities. Data are gathered from the results of six focus groups with low-income high school students attending urban high schools. Findings suggest that low-income students do have…

Many of those now accessing archives through online finding aids are encountering primary materials (albeit virtually) for the first time. These users are often unfamiliar with finding aid structure, terminology, and principles. This article reports on a qualitative, exploratory study of a subset of these novice users. The study concentrated on…