The purpose of this research was to determine the status of Puerto Rico's public libraries to new information technologies. Obtaining the views of library staff working in the same, characteristics and attitudes and knowledge in new information technologies needed to serve as information specialists in libraries. To know the opinion of the…

In this article, the authors share how cloud-based applications, such as Google Calendar, Wikidot, Google Docs, Google Sites, YouTube, and Craigslist, played a big part in the success of their plan of implementing a technology training program for customers and employees. A few years ago the Denver Public Library, where the authors work, developed…

Many low-income children do not have the opportunity to develop the computer skills necessary to succeed in our technological economy. Their only access to computers and the Internet--school, afterschool programs, and community organizations--is woefully inadequate. Educators must work to close this knowledge gap and to ensure that low-income…

As elementary and secondary schools increase computer training for their students, computer literacy is advancing to a higher level of proficiency for these students. As they make use of academic and public libraries, students will expect high performance computer service and have challenging requirements of that service. Libraries must develop…