This article examines the state of library research support services (LRSS) provided by the libraries of selected government-funded universities in the National Capital Region (NCR) of India. The data was collected through a structured questionnaire. The findings indicate that university libraries in the NCR offer a variety of LRSS, with a…

This article examines the structural disparities between the archives at the University of Nigeria Nsukka (UNN) and Michigan State University (MSU). While Nigerian archivists work to preserve their institutions' local content, they must contend with cultural and infrastructural constraints foreign to their American counterparts. To elucidate these…

Resolving user access issues is inherent in managing electronic resources in libraries. The University of Maryland University College (UMUC) Library, situated within a predominantly distance learning-centered institution, has developed a series of web-based technical help pages to facilitate resolution of typical issues reported by its…

The desire of academic institutions to link up to the virtual repository is a global phenomenon. Traditional scholarly publication through established journals characterized by peer review is being challenged by less formal net-based communication that links scholars essentially instantaneously. The contention is that universities need to preserve…

Electronic resource access troubleshooting is familiar work in most libraries. The added complexity introduced when a library implements a web-scale discovery service, however, creates a strong need for well-organized, rigorous training to enable troubleshooting staff to provide the best service possible. This article outlines strategies, tools,…

This article examines the management of microdata collections in a university context. It is a cross-country analysis: Collection management at data services in Canada and South Africa are considered. The case studies are of two university sub-contexts: One collection is located in a library; the other at a Faculty-based Data Service. Stages in…

In this column the authors discuss barriers to worldwide open access to peer-reviewed journal articles online and how they might be addressed by literacy scholars. They highlight economic and ethical problems associated with the current subscription-based system for distributing articles (which sometimes works against the ideals of research and…

In the very near future, students are likely to expect their universities to provide seamless access to e-books through online library catalogues and virtual learning environments. A paradigm change in terms of the format of books, and especially textbooks, which could have far-reaching impact, is on the horizon. Based on interviews with a number…

The internationally recognized "NMC Horizon Report" series and regional "NMC Technology Outlooks" are part of the NMC Horizon Project, a 12-year effort established in 2002 that annually identifies and describes emerging technologies likely to have a large impact over the coming five years in every sector of education around the…

This article proposes a metadata dictionary (MDD) be used as a tool for metadata management. The MDD is a repository of critical data necessary for managing metadata to create "shareable" digital collections. An operational definition of metadata management is provided. The authors explore activities involved in metadata management in…

Foreign language teachers can benefit substantially from the notions of curation and nudging when scaffolding CLIL activities on the internet. This article shows how these principles can be integrated into CLILstore, a free multimedia-rich learning tool with seamless access to online dictionaries, and presents feedback from first and second year…

User experience (UX) is about arranging the elements of a product or service to optimize how people will interact with it. In this article, the author talks about the importance of user experience and discusses the design of user experiences in libraries. He first looks at what UX is. Then he describes three kinds of user experience design: (1)…

Meaningful use (MU) of Electronic Health Records (EHRs) is an important development in the safety and security of health care delivery in the United States. Advancement in the use of EHRs occurred with the passage of the American Recovery and Reinvestment Act of 2009, which provides incentives for providers to support adoption and use of EHRs.…

Purpose: The purpose of this paper to describe the research work on the long-term preservation of Chinese digital information funded by National Natural Science Foundation of China (NSFC) since 2001. Design/methodology/approach: The paper provides an overview, in text and figures, of ways in which e-documents originating in China, in now obsolete…

This paper reports on a study of librarian initiated publications discovery (LIPD) in U.S. state digital depository programs using the OCLC Digital Archive to preserve web-based government publications for permanent public access. This paper describes a model of LIPD processes based on empirical investigations of four OCLC DA-based digital…