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Herrera, Gail – Journal of Electronic Resources Librarianship, 2011
This study reviewed link resolver success comparing 360 Link and a local implementation of WebBridge. Two methods were used: (1) comparing article-level access and (2) examining technical issues for 384 randomly sampled OpenURLs. Google Analytics was used to collect user-generated OpenURLs. For both methods, 360 Link out-performed the local…
Descriptors: Internet, Library Services, Library Automation, Evaluation

Smith, Philip J.; Tiefel, Virginia – RSR Reference Services Review, 1992
Describes The Gateway, a computerized library system for undergraduate students that integrates access to multiple sources of information and provides embedded training on their use. A discussion of the general interface design principles is followed by the results of a preliminary evaluative study. Numerous sample screens illustrate the text. (13…
Descriptors: Access to Information, Cognitive Style, College Libraries, Computer System Design

Gunning, Kathleen; And Others – Library Hi Tech, 1993
Provides an overview of the IRIS (Intelligent Reference Information System) project at the University of Houston (Texas) libraries; describes CD-ROM database performance tests, user reactions to the CD-ROM network, and a survey of users of an expert system to recommend reference sources; and reports on current activities and future plans.…
Descriptors: Access to Information, College Libraries, Computer Networks, Computer System Design