In 2012, more than a decade after the original Association of College and Research Libraries (ACRL) Information Literacy Competency Standards for Higher Education (hereafter the Standards) were institutionalized as the goal of academic library instruction, the Information Literacy Competency Standards Review Task Force convened by ACRL recommended…

Today's library is still at the heart of all university activities, helping students and faculty become better learners, teachers, and researchers. In recent years there has emerged the formalizing of one or more of these activities into an Academic Commons. These centers of information have been labeled variously but they all share a commonality:…

Introduction: Our aim is to compare the advantages and problems of e-book acquisition identified in research literature to those experienced by two Swedish university libraries. Method: A literature review was used to identify the main issues related to acquisition of e-books by academic libraries. The data for comparison were collected through…

Library customers have more remote information choices than ever before, so we must ensure that when they do come to the library, they experience a welcoming environment, a high standard of service, and receive equitable levels of service across campus. Developing a customer service program was a logical next step to reinforce the ongoing…

This paper looks at the challenges that libraries in Africa face in responding to massification of higher education by discussing the University of Zambia library's response in library and information resources provision. As a result of massification of higher education, libraries have been forced not only to employ new and different strategies to…

During the period in which Duane Webster led the Association for Research Libraries (ARL), powerful commercial interests sought for their own financial purposes the information resources essential for providing education and performing research. Juxtaposed was the Internet with its inherent capacity to democratizing these resources. Commercial…

Examines the nature and role of departmental libraries in large university systems and the organizational structure which best enhances their value to the university. Argues that, although often viewed as outsiders or as expendable, departmental libraries serve users well and are in tune with the trend toward decentralization in this age of…

This document consists of seven issues of the ARL (Association of Research Libraries) Newsletter, covering February 2002 through December 2002. Most issues include some or all of the following sections: "Current Issues"; "Leadership and Management"; "New Measures Initiative"; "Statistics and Measurement";…

Reviews the first year of operation of the Researchers' Center of the Queensland University of Technology Library; the Center provides research-level students and academic staff with access to electronic products, on-hand expert advice, and state-of-the-art study space. Discusses the impetus for the Center, issues relating to its establishment,…

The first section of this paper on library services for distance education discusses the status of distance learning in higher education. What distance learning means for libraries is addressed in the second section, including considerations related to diverse locations, agreements with participating institutions, delivery limitations, librarian…

Presents a model for decision making concerning allocation of academic library materials to various levels of access (e.g., branch or central library open access shelving, compact shelving, depository facility, or interlibrary loan). Variables included in the model are the size of the collection, distribution of use, effects of time on use, and…

Restructuring serials management along access-versus-ownership lines doesn't solve the serials crisis, but it alleviates inflationary pressures and has other significant economic, service, and political outcomes. This new series model is illustrated at three institutional libraries. ((Author/AEF)

The following 12 papers in this report from the Association of Research Libraries (ARL) address management and preservation of research library resources, access to information resources, scholarly communication, research collections, and information policies: (1) "Management Issues That Keep Directors Awake at Night: (Joanne Euster); (2)…

Based on an in-depth study of the staffing of the California State University (CSU) libraries at Pomona, San Bernardino, and San Francisco, this report examines the adequacy of the formulas used to allocate staff to the 19 CSU system libraries. Focused on the impact of library staffing on the ability of students and faculty to access and use…

In forming local or regional consortia, campus libraries will face not only some compromises with respect to campus policies but also a multitude of decisions relating to broader consortium issues. The Oakland Library Consortium in Pittsburgh is discussed. (MLW)