The contributions in this volume represent a decade of OCLC's user behavior research findings that articulate the need for the design of future library services to be all about the user. Highlights include: (1) People associate the library with books and do not consider the library in relation to online resources or reference services; (2) People…

The authors examine strategic priorities for local studies libraries in the context of the interactive Web. They examine the implications for access, investigations and the needs of different users. The philosophy that has previously guided local studies is articulated as a number of maxims, taking into account also social inclusion and lifelong…

The number of electronic resources has climbed up steadily in recent times. Some of these e-resources are reference sources, mostly in Science, Technology and Medicine (STM), which publishers convert to electronic for obvious reasons. The library budgets for materials usually have two main lines, budget for one time purchase (monographs) and…

Libraries are moving into an era that incorporates improvements of a library's existing databases, embraces the research results of the information-seeking process, and makes fundamental improvements by adding new databases such as WordFocus. These new systems should convert the frustrated user of today's online public access catalog (OPAC) into…

Discusses implications for restructuring library reference services suggested by information needs and information-seeking behavior of scientists. Highlights include scientific and informal communication, accessibility and creativity, and a holistic approach to user-centered services. (AEF)

Traces the development of information retrieval/services and suggests that the creation of large digital libraries seems inevitable. Examines possibilities for increasing electronic access and the role of artificial intelligence. Highlights include: searching full text; sending full texts; selective dissemination of information (SDI) profiling and…

This case study examines how analyzing inaccurate referrals can provide key insights into managing change. The author analyzes what went wrong in an attempt to identify opportunities for an Access Services department to consider how it might adapt to constant change. She wishes to show how the nature of change today demands that one pay…

Although making college libraries accessible by computer appears simple to laymen, developing a fully digitized library is not simple. Many technological and behavioral questions are unanswered, concerning copyrights, accuracy, and the issue of who will use the new technology and how. In addition, users' desire for hard copy persists. (MSE)

Examines the literature from 1981-90 concerning information technologies for the humanities. Topics discussed include the humanist's relationship to technology; information seeking behavior; information use; preservation of materials; collection management; access to information; and examples of computing applications in archaeology, Biblical and…

Examines Web sites that are popular among college students to help understand what they expect of library research and online systems. Highlights include entertainment sites, including chat rooms and games; shopping; current topics; services; and library issues, including providing access and help, collection development, and organizing Web…

The Lancaster County (Pennsylvania) public library, which receives many school districts' interlibrary loan requests, experienced a 100% increase in periodical article requests. Working cooperatively, school and public librarians developed a LSCA Title II grant to study magazine usage to make cost-effective decisions about improving timely access…

Provides information to help special librarians make decisions concerning scientific electronic journals. Among the topics are trends in traditional scholarly publishing, including changing patterns in information seeking and journal price increases and their consequences; and the complex nature of electronic journals, including archiving, access,…