The paper describes the theory and definition of the practice of librarianship, specifically addressing how Web 2.0 technologies (tools) such as synchronous messaging, collaborative reference service and streaming media, blogs, wikis, social networks, social bookmarking tools, tagging, RSS feeds, and mashups might intimate changes and how…

The University of Minnesota-Duluth is the second largest campus in the University of Minnesota system. The UMD library, which serves more than 11,000 students and 500 faculty members, is primarily an undergraduate library. The reference team consists of eight librarians, including author Sunshine Carter, reference and electronics resources…

Librarianship has experienced a few growing pains over the past several years as its relationship with technology matures into a productive partnership. Being overzealous to adopt new technology can sometimes lead to more setbacks than advances in the profession. However, a recent wave of research has been discussing the benefits of integrating…

This CIDS bibliography lists 239 research papers prepared by members of the Archivist Career Training Program from 1979-1993. Individual papers are listed alphabetically by author within the year in which they were produced. Topics covered include access to records; archival administration, theory, and training; automation; classified materials;…

Explores the future of reference librarianship within the context of the enabling technologies that will chart library development in the 21st century. The article types libraries into categories of "traditional,""automated,""hybrid," and "digital." The typology delineates shifts in human/machine…

Argues that reference services will not only survive changes brought about by new technologies, but will be improved and enhanced as a result. Examples given include online public access catalogs, automated record-keeping operations, CD-ROM as an information storage medium, the continuing need for intermediaries in online searching, and copyright…

Reference services are in the midst of evolutionary changes. At a time when budgets are shrinking, traditional models of service and print reference formats are being questioned. This article discusses future directions of academic reference collections in terms of the apparent shift from print to electronic reference sources. Questions addressed…

Throughout 1999 and 2000, 234 academic institutions in Canada--66 university libraries and 168 college libraries--were asked to respond to a survey of library services for off campus users. Previous surveys were conducted in 1984 and then again in 1988. It was felt that with the advent of the World Wide Web, increased levels of library automation,…

The increasing use of automated access, electronic materials, changes in communication, and philosophical disputes concerning the nature of archives have led to questions about current archival practice. Provides an overview of archival reference: current practice; reference, access, and outreach; research in use and users of archives; automation;…

Describes changes in reference services in academic libraries prompted by new electronic formats and services. Four main areas are discussed: (1) changes in the philosophy of reference services and the types of reference services offered; (2) accessing reference services, including greater direct access by patrons; (3) physical configurations of…

The author of this article is an automation librarian, but at times he also works at the reference desk, as well as teaching library instruction and literacy classes. Working at the reference desk, he learns how users handle their library's information technology. This article explores the conclusions that the author has reached regarding the…

Provides an interim report on a project whose goal is to provide subject access to the knowledge of mankind at least as well as the skilled reference librarian. Classification and concept formation are discussed in terms of four modules: diagnostics of information-seeking behavior, network interface, subject access, and graphic interface. (EM)

Four articles address traditional mediation in library services, including the librarian as mediator, the reference librarian as information intermediary, recommitment to patrons' information needs, and mediation in reference service to extend patron success. (87 references) (LRW)

Describes the automated access and Internet resources menu used by the reference department at Saginaw Valley State University (Michigan) library. Resources selected for the menu, including online catalogs, online databases, Internet access, and miscellaneous resources, are described. The access process, based on PROCOMM Plus software, is…

The Michigan Community Health Electronic Library (MCHEL) serves the public health and other community health workers in Michigan. It is committed to desktop delivery of the best health information to its primary clientele, with as much as possible in digital full-text form. It collaborates with other libraries in the state to make this possible.…