The purpose of this paper was to discuss the collaborative initiative between the Mona Library (ML) and the Library and Information Association of Jamaica (LIAJA) focused on digitizing the Association's peer-reviewed publications, specifically the Jamaica Library Association (JLA) Bulletin and the LIAJA Bulletin, for enhanced access and…

This study assessed how an academic library implemented lean principles to enhance its electronic resource workflows and processes. Twelve librarians who managed access to electronic resources at the library participated in the study. Data were collected through interviews and observation. Reflexive thematic data analysis revealed that knowledge…

The role of public libraries is changing in response to a multitude of influences and trends. The exponential growth of technology as the primary method of information access, funding challenges, changing demographics, and other mitigating factors have forced public libraries to become more than book repositories. Community library leaders and…

This article uses bibliometric tools to analyze the peer-reviewed publications of academic librarians from 32 accredited higher education institutions in Norway--10 university libraries and 22 college libraries--associate members of Universities Norway (UHR). The period 2016-2020 was chosen to enable us to better understand publication patterns…

The problem undertaken in this study was the impact of the COVID-19 on academic-library directors at small, private, liberal-arts institutions in Wisconsin. The purpose of this study was to understand the impact of the COVID-19 pandemic closures on collection development and reference interviews. The participants were seven academic-library…

Open records requests can be an important tool in obtaining valuable information to use in negotiations with content providers. This paper examines the opportunities libraries have in requesting public information through open records requests to better support their purchasing decisions. The case is made for investing time up front to better…

The rapid shift to online instruction at academic institutions due to the COVID-19 pandemic increased demand for streaming media resources offered by academic libraries. This shift prompted many academic libraries to employ new methods to provide access to streaming content. The authors sought to survey academic libraries with the purpose of…

This paper identified the training strategies for distance education academic libraries that could improve remote clients' access to information resources during the Coronavirus Disease 2019 (COVID-19) pandemic. The positivism research paradigm anchored this study and employed a quantitative approach. Eighty-two (82) online questionnaire was sent…

Library employees face countless changes, big and small, in their workplaces every day: not only the COVID-19 pandemic but also such commonplace events as open positions, renovations, budget cuts, and new library systems. No single handbook can anticipate all the changing needs. This case study discusses how one particular library responded, in a…

Promoting an institutional repository (IR) to both faculty and end-users can be challenging. We surveyed academic libraries with an IR in Texas, and asked both library administrators and IR managers about their efforts to promote and grow their IR in both size and downloads. In addition, we studied the websites of Association of Research Libraries…

Discriminations against members of the lesbian/gay/bisexual/transgender/queer (LGBTQ) community have been reported in every sphere of life, including in libraries. This paper reviewed the literature on transgender studies particularly in relation to the role of libraries. It highlights the problems faced by transgender people in accessing…

Introducing accessibility initiatives is increasing across academic libraries and effective library staff training is one of the factors for the successful implementation and continuity of any accessibility endeavours. This case study outlines the development of a training program to teach student library assistances to format scanned PDFs to be…

Are services that were once intended to be exclusively available to the distance learning population now typically available for all users in a university community? This article seeks to investigate this question using two different methods. First, an unobtrusive study of 100 library Websites was conducted to determine whether these libraries…

Revealing hidden assets stewarded by research institutions so they can be made available for research and learning locally and globally is a prime opportunity for libraries to create and deliver new value. "Making Archival and Special Collections More Accessible" collects important work OCLC Research has done to help achieve the…

This column contains information on how students in graduate library and information science programs participate in a forum to discuss key issues they see in academic library public services, to envision what they feel librarians in public service have to offer to academia, to state their visions for the profession, or to tell of research that is…