The purpose of this study is to explore the realization of users' information rights (IRs) in the smart service of university libraries. Based on the LibQUAL model, principal component analysis (PCA) is used to measure the quality of smart services in university libraries. The contribution weight of various services to the realization of IRs is…

U.S. public libraries provide free public internet services to the communities that they serve, but require robust, high-speed broadband internet connections to continue meeting public demands. The 2008-2009 "Public Library Funding & Technology Access Study" ("PLFTAS") illustrates challenges that public libraries encounter in achieving broadband…

Automated storage/retrieval systems (ASRSs) are playing an integral part in today's library operations and collections management. Eastern Michigan University installed an ASRS as part of the new Halle Library, which opened in May 1998, to provide "storage" for up to 800,000 items. Over the past 10 years our policies and procedures have…

While the National Library of Medicine created the National Network of Libraries of Medicine (NN/LM) as a network to provide medical and health information, historically few nonmedical academic libraries have participated. University medical libraries and hospital libraries have been the major focus of the Network. Recently, the NNLM has…

This article summarizes discussions on listservs. Topic covered are circulation policies regarding patrons from other colleges, the shelving of sacred books, laptop circulation, Ariel vs email attachment for interlibrary loan, best software for remote instruction, paper copies of ereserves, interlibrary loan privileges for alumni and policies…

This article discusses some of the premigration tasks at Minnesota State Mankato in preparation for migration to a new integrated library system, ALEPH. The authors describe the review of circulation policies to make sure that only relevant, current data and practices were carried over. There is emphasis on the need for ongoing review of policies…

The creation of rules and procedures for cataloging archival collections was made difficult because of the nature of archives and manuscript collections and the challenge of describing them. Discusses definitions and principles; accessioning and arrangement; inventories, the core descriptive finding aid; integrated descriptive programs; and…

Presents tips for building a secure library system to guard against threats like hackers, viruses, and theft. Topics include: determining what is at risk; recovering from disasters; developing security policies; developing front-end security; securing menu systems; accessing control programs; protecting against damage from viruses; developing…

This paper discusses issues for libraries related to privacy in the digital environment. The first section defines the meaning of privacy. The second section discusses the impact of technology and the use of technology, including principles issued by the U.S. Department of Health, Education, and Welfare in 1973 that still provide a basis for…

The increasing use of automated access, electronic materials, changes in communication, and philosophical disputes concerning the nature of archives have led to questions about current archival practice. Provides an overview of archival reference: current practice; reference, access, and outreach; research in use and users of archives; automation;…

Provides an overview of the North American Interlibrary Loan (ILL) and Document Delivery Project that was initiated by the Association of Research Libraries to facilitate the delivery of materials to users at manageable costs. Highlights include vendors; management and financial software; standards; library policies; organizational and service…

Provides an overview of the American Library Association (ALA) 1991 midwinter conference. Highlights include federal legislation, the organization of library support staff, fees for library services, library collection preservation policies, electronic access, access policy guidelines for academic libraries, reference staffing for electronic…

Discusses collection management in academic libraries in light of computer-mediated access to remote electronic databases and online resources. Topics include the library collection, ownership of versus access to information, the selection process, collection evaluation, collection development policies, materials budget, serials, and user liaison.…

Provides an overview of library automation and public policy initiatives in the state of Washington. Highlights include access to government information; public library initiatives, including Internet access; access in rural areas; partnerships between libraries and government; higher education cooperation; community and technical college…

This collection development policy of California State University Library states clearly what the library is now doing and provides a structure and mechanism for making adjustments to policies and procedures on a continuous basis. Declining budgets and the loss of purchasing power are contributing to a general awareness of the needed changes in…