The purpose of this study is to explore the realization of users' information rights (IRs) in the smart service of university libraries. Based on the LibQUAL model, principal component analysis (PCA) is used to measure the quality of smart services in university libraries. The contribution weight of various services to the realization of IRs is…

This paper presents a summary of the first survey of public library authorities in the UK to explore Sunday opening, undertaken in 2007 as part of the Clore Leadership Programme. It provides a snapshot of Sunday opening practice, set against a context of societal, economic, and policy developments, and examines whether Sunday opening furthers the…

In 2007, New York University's Bobst Library assembled a group of staff charged with suggesting improvements to circulation policy. As a result of these efforts many changes were implemented at the beginning of the 2007-2008 academic year, including extended loan periods and the elimination of routine daily overdue fines. The changes were…

Automated storage/retrieval systems (ASRSs) are playing an integral part in today's library operations and collections management. Eastern Michigan University installed an ASRS as part of the new Halle Library, which opened in May 1998, to provide "storage" for up to 800,000 items. Over the past 10 years our policies and procedures have…

Interlibrary lending is often overlooked when resource-sharing operations are evaluated. The relevant literature shows a lack of current lending studies. It can be difficult to convince administrators that lending should be considered to be as important as borrowing in spite of the fact that one cannot operate without the other. 26,800 cancelled…

This article discusses some of the premigration tasks at Minnesota State Mankato in preparation for migration to a new integrated library system, ALEPH. The authors describe the review of circulation policies to make sure that only relevant, current data and practices were carried over. There is emphasis on the need for ongoing review of policies…

The Canadian university library members of two consortial e-journal deals were surveyed t o determine how many of the corresponding print journals had been cancelled as a result of their participation in the online package purchase. The survey indicated that the number of concurrent print subscriptions held by the libraries had notably decreased.…

This document is the final report of the NCLIS (National Commission on Libraries and Information Science) study on public libraries and the Internet. The purpose of this study was to determine the nature, extent, and form of public library involvement with the Internet. Data were obtained from a survey of a national sample of public libraries…

This study sought to determine the extent of restrictive access to books in Georgia school library media centers and to discover by whose authority and for what reason these books might be placed on restrictive shelves. Questionnaires were completed and received from a stratified random sampling of 119 media specialists in high schools, middle or…

This investigative study, through a questionnaire survey, was conducted to determine if public libraries in Ohio saw a need for library programs/outreach to the homeless, and if, indeed, any libraries had a structured program to serve the special needs of the homeless population. One library from each Ohio county was selected through systematic…

Most of 814 academic libraries surveyed allow onsite access to unaffiliated users, and many give borrowing privileges to certain categories of users. Use of library computers to access library resources and other computer applications is commonly allowed although authentication on library computers is increasing. Five tables show statistics.…

Discusses issues related to managing electronic resources in academic libraries from a vendor's perspective. Topics include collection development policies; format and content; decisions to buy, borrow, or link to online resources; ethics and SPARC (Scholarly Publishing and Academic Resources Coalition); service, cost, and value; vendors'…

This SPEC (Systems Procedures and Exchange Center) Kit and Flyer summarizes results of a survey of ARL (Association of Research Libraries) members that was designed to gather information about current approaches to bibliographic control of materials digitized for preservation. The survey is intentionally limited to the cataloging treatment of…

For most research libraries, remote storage of significant portions of their print collections has become an economic necessity. Historically, user objections to remote storage have focused on access-related issues: i.e., lack of browsability, cumbersome requesting procedures, lengthy retrieval times, and lack of content information about…

Responses of 62 member libraries from the Association of Research Libraries (ARL) to a survey conducted by the Systems and Procedures Exchange Center (SPEC) about library policies and practices related to the fair use of unpublished manuscript materials indicates that recent court decisions and the current debate over fair use affect library…