The contributions in this volume represent a decade of OCLC's user behavior research findings that articulate the need for the design of future library services to be all about the user. Highlights include: (1) People associate the library with books and do not consider the library in relation to online resources or reference services; (2) People…

As the use of the Ohio State University Libraries interlibrary services has increased, there have been more requests to borrow items that are already available to patrons locally, often in electronic format. Patterns relating to why patrons could not find locally available materials were identified in the record of canceled interlibrary requests…

In this article, the authors compared the MLA International Bibliography database (MLAIB) across five vendor platforms to determine how and why seemingly comparable searches produced varying results. A number of tests were conducted using a variety of fields, terms, and parameters, and examples of results are provided. The authors' findings are…

Discusses the difference in subject access in OPACs (online public access catalogs) between subject searching (authority, alphabetic, or controlled vocabulary) versus keyword searching (uncontrolled, free text, natural language vocabulary). Compares a query on the term "garbage" in two online catalogs and discusses results. (Author/LRW)

Describes a study that used the shelf availability research methodology to identify and quantify the causes of users' failures to identify and locate library materials. The factors resulting in unsuccessful searches are discussed, and recommendations for reducing these factors are made. (26 references) (CLB)

This review of the research on the use of card catalogs and online catalogs highlights research methodologies and significant findings. Discussion of the results focuses on user needs and satisfaction, and the need to separate bibliographic practices that are universally sound from those that are an adaptation to the medium. (CLB)

The use of locally produced dissertations by extramural scholars was examined in four Ohio academic libraries. The results include identification of users by type of institution; purpose for which the dissertations were used; and tools and approaches successfully used in identifying and locating the desired dissertations. (CLB)

Outlines the cognitive theories influencing the Science Library Catalog's (SLC) design; describes the catalog itself; explains research based on the SLC; and discusses research results, emphasizing findings that are most relevant to school library media specialists developing children's information skills. An annotated bibliography of 14 related…

This study evaluates two databases, "Historical Abstracts" and REESWeb, to determine their effectiveness in supporting academic social science research. While many performance evaluations gather quantitative data from isolated query and response transactions, this study is a qualitative evaluation of the databases in the context of…