Purpose: The purpose of this paper is to provide an introduction to the various web metrics tools that are available, and to indicate how these might be used in libraries. Design/methodology/approach: The paper describes ways in which web metrics can be used to inform strategic decision making in libraries. Findings: A framework of possible web…

Discusses access methods in hypermedia and information retrieval and describes a research project in which similarity measures have been extended to include imprecise matching over different dimensions of structured classification schemes. The semantic similarity of information units forms the basis for the automatic construction of links and is…

Describes a study that measured the benefits of an automated catalog and automated circulation system from the library user's point of view in terms of the value of time saved. Topics discussed include patterns of use, access time, availability of information, search behaviors, and the effectiveness of the measures used. (seven references)…

This study shows how performance measurement can be developed to take advantage of the most advanced computer software and hardware now available. The "Toolbox" study was commissioned by the European Commission (EC) and undertaken by De Montfort University in partnership with Essex County Libraries and the Library and Information…