Discusses the needs of remote users of online public access catalogs (OPACs). User expectations are discussed; problems encountered by remote-access users are examined, including technical problems and searching problems; support services are described, including instruction, print guides, and online help; and differences from the needs of…

Discusses results of a survey of music technical services librarians that investigated retrieval problems with the symbols for sharp and flat in music notation in online catalogs. Comparisons are made with an earlier study of online catalog vendors, and a list of institutions surveyed and the questionnaire used are appended. (LRW)

Describes a feasibility study which focused on converting Japanese-American evacuation and relocation photographs to digital format for improved access and preservation. Problems and issues surrounding indexing the collection, the use of Library of Congress Subject Headings and authority files, and public service issues raised by a digital image…

Describes the automated access and Internet resources menu used by the reference department at Saginaw Valley State University (Michigan) library. Resources selected for the menu, including online catalogs, online databases, Internet access, and miscellaneous resources, are described. The access process, based on PROCOMM Plus software, is…

Discussion of cataloging backlogs in academic libraries focuses on a project at the University of Virginia that used an online catalog to control and reduce a backlog, increase patron access to uncataloged items, and train staff in the creation of online records. Future projects are also discussed. (Contains 14 references.) (LRW)