This qualitative study examined efforts by the military organizations and federal agencies to improve information sharing, interoperability, and systems integration in all business practices. More specifically, a survey instrument with six open-ended and eight demographic questions was used to measure the perceived progress, issues, challenges of…

Much recent discussion has focused on the pros and cons of cloud computing. Some institutions are attracted to cloud computing benefits such as rapid deployment, flexible scalability, and low initial start-up cost, while others are concerned about cloud computing risks such as those related to data location, level of service, and security…

When the author was brought on as CIO of Westmont College in October 2008, the president, Board of Trustees, and campus environment made it clear that technology needed a major overhaul to meet the college's growing requirements. Also, these changes needed to happen without significantly increasing the IT budget or staff. Marketing Charts…

The University of Washington (UW) adopted a dual-provider cloud-computing strategy, focusing initially on software as a service. The original project--to replace an obsolete alumni e-mail system--resulted in a cloud solution that soon grew to encompass the entire campus community. The policies and contract terms UW developed, focusing on…

The definition, role, and functions of "library" are changing. The National Library of Education (NLE) is in transition from a traditional library to a virtual library encompassing "one stop [any stop] shopping" through conventional and digital means. To adequately plan for the transition, the customer and potential customers…