By digitizing its collections and adopting a wide range of interactive tools, the Smithsonian can engage billions of people worldwide and power collaboration across nations and disciplines. The Smithsonian Institution can share its expertise and resources with K-12 schools and speed scientific discovery by giving scholars ready access to the…

Through vision, leadership, and creativity, Salisbury University's Blackwell Library transformed its access services department structurally and philosophically to better position itself to meet, and strive to exceed, today's user needs and expectations. Restructuring and the introduction of new leadership and new ideas provided the foundation for…

In 2011 the University of Wollongong Library undertook a significant review of its Resource Sharing services. This was prompted by constraints in the systems supporting this service, changes to the Library's key suppliers, Infotrieve Australia and the British Library Document Supply Service, and the need to deliver effective library services…

In the corporate world, the "consumerization of IT" is being debated by C-level execs. Will libraries adopt the new bring-your-own-device-to-work policy? In the workplace, there may be room for debate, but in libraries, librarians don't have a choice whether or not to support the devices patrons want to use, at least not if they want to remain…

Driven by new digital technologies, the future of learning is increasingly interactive, individualized, and full of real-world experiences and information. Unfortunately, the average school has about the same connectivity as the average American home, but serves 200 times as many users, and fewer than 20 percent of educators say their school's…

The University of York is among the top universities in the United Kingdom, yet has not adopted all manner of electronic media. The University Library attempts to meet the demands placed upon it by its academic and student users for electronic media of all kinds, while working within a sometimes frame work that does not encourage exploitation of…

Three sources indicated the need for designing a usability study of the Western Michigan University Libraries' Web site: the results of the 2004 LibQUAL+ survey; the completion of the library's new strategic planning document; and suggestions by library customers and library staff. LibQUAL+ findings and customer comments suggested customers…

Five articles describe the involvement of the Government Printing Office (GPO) and four depository libraries in the initial GPO Access Gateway Library Program. Technical issues and innovations are discussed, and the challenges of building such a program are outlined. (AEF)

In this plan, the Florida Division of Library and Information Services (DLIS, also known as the State Library of Florida) defines future directions that will bring Florida's libraries into the 21st century. The introductory section, preceding the Plan, includes: methodology used to gather input for the plan; partners that assist the Division in…

To participate in the state grant program of the federal Library Services and Technology Act (LSTA), Connecticut is required to prepare a Five-Year State Plan. This plan establishes goals and objectives for the State consistent with the purposes of LSTA, describes the activities that will meet those goals and describes the procedures that have and…

Academic branch libraries located at a distance from the parent institution often face unique challenges in meeting users' needs for scholarly information. This is especially true for distant branch libraries that do not have a specialized function or collection, but who often face the challenge of meeting users' needs for scholarly materials…

The purposes of this five-year Oregon State Library plan are: (1) to establish goals, priorities, objectives, and strategies for the development of library services within the state of Oregon; (2) to set forth methodologies to evaluate the success of the strategies in meeting the goals, priorities, and objectives; (3) to set policies and…

This document outlines the Alaska State Plan for 1998-2002 prepared in accordance with the Library Services and Technology Act. The overall goal of the State Library program is to assure access for all Alaskans to the library resources necessary to meet informational, educational, cultural, and recreational needs. Population characteristics…

Implementing any new service or technology can require a process of trial and error. Often, it is useful to introduce the service as a pilot project, so that the staffing issues and technical details can be worked out prior to fullscale implementation. This is especially important at times when staffing and/or budgetary circumstances are…

The Electronic Information Resources Task Force was formed by the University of Rhode Island Library to evaluate the present program and plan for and develop improvements. The specific charges to this to this Task Force were to: evaluate the range of the electronic information and delivery mechanisms relevant to the programs of the University of…